I had to do this:
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
Delete "Upper Filters" and "Lower Filters"
Reboot machine and check in device manager the status of the cd/dvd
Mine has been fine since.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
Delete "Upper Filters" and "Lower Filters"
Reboot machine and check in device manager the status of the cd/dvd
Mine has been fine since.
