[Medugal]

Hi guys,
Yesterday I was struck by a fairly nasty piece of Malware, which led to the reformatting of my hard drive (I'm using Win XP). I reinstalled Windows, and I'm back to the very basics. I have no sound, and no option to connect to wireless.

Right now I'm downloading the Windows Update, but I'm wondering in the mean time if anyone could tell me what to do next. I'm pretty computer-illiterate, and any help would be greatly appreciated!

 

[deleted122510]

Well, get this program AIDA32 and copy all information such as sound card, pc model, OS-bit, etc.

You'll need drivers - I'll help you get them for you.

http://majorgeeks.com/AIDA32_-_Personal_System_Information_d181.html

 

[pat mcgroin]

Well it sounds like you used a retail version of XP so you will need to do this.
If you have the disk that came with the computer you can put that in and it will help you load the drivers for your sound and wireless card.

If you dont have the disk you will need to get to the manufactures web site to get the drivers.
Most sites work the same.
Go to products and enter your computer model number and name.
Then go to support and usually downloads. Tell it WIndows XP and it will give you the list of drivers.
Download them to a cd and then you can install them.

 

[Medugal]

Hey guys, thanks for the prompt response!

I took Pat's advice first and went to Compaq (my laptop is a V2000, if that helps anyone) and entered my model, and it came up with a list of drivers. Only about half of them seem to download, however. The ones that don't give me a message saying:

"Unable to fullfill your request at this time. Please try again later."

This is when I try to download them straight to my computer, if it makes a difference.

 

[Medugal]

Also, do I just post my info in a new post or send it in a PM to you, Undocked? I'm guessing PM...

 

[pat mcgroin]

You can post the specs info here.

As for the try again later message they may be doing some maintaince.
Are you trying to run the file from there or are you saving it and then running it?
I would suggest saving and then running so that you have them for the future.

 

[Medugal]

Is this what you mean by specs?

--------[ AIDA32 (c) 1995-2004 Tamas Miklos ]---------------------------------------------------------------------------

Version AIDA32 v3.93
Author [email protected]
Homepage http://www.aida32.hu
Report Type Quick Report
Computer CALCULON (Matt)
Generator Matthew
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-05-20
Time 12:24


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180
Computer Name CALCULON (Matt)
User Name Matthew
Logon Domain CALCULON

Motherboard:
CPU Type Mobile AMD Athlon 64, 1600 MHz (8 x 200)
Motherboard Name Quanta 3093
Motherboard Chipset Unknown
System Memory 384 MB
BIOS Type Phoenix (06/08/05)

Multimedia:
Audio Adapter Multimedia Audio Controller [NoDB]

Yes, I know- memory is bad, but I'm getting that upgraded soon.

Also: yes, I was just saving the drivers to my comp; will putting them on a CD allow them to download?:sigh:

 

[JimE]

You should only need the drivers from the Compaq website. After installing the drivers, you should have no further issues.

 

[Medugal]

You should only need the drivers from the Compaq website. After installing the drivers, you should have no further issues.

Soooo I should be downloading them one at a time?

Also, do I need all of them? I notice that there's more than one for each "section".

 

[JimE]

You should only need the latest (ie: newest) version of each driver. Sounds like you currently only really need the audio and NIC drivers. One or both of those may be part of any system or motherboard drivers if they aren't available separately.

 

[Medugal]

Hey again,
I was able to get the sound up and running, however now I'm having trouble with my graphics. I phoned Compaq a couple times today, and now they want to start charging me for my calls (despite having nothing to do with fixing my sound; the second guy told me that I actually have a different model (V2310)).

Anyway, can anyone lend a hand in regards to the graphics? Thanks!

EDIT: I tried installing the Graphics driver that the Compaq site had up for both the V2000 and the V2310, and neither worked.

EDIT EDIT: Just found out that I DO in fact have the V2310.

 

[deleted122510]

Also, do I just post my info in a new post or send it in a PM to you, Undocked? I'm guessing PM...

You never PM anyone for help - post all your help and information in this thread or whatever thread you're in, Thanks.

 

[Medugal]

You never PM anyone for help - post all your help and information in this thread or whatever thread you're in, Thanks.

Sorry, I'm not very knowledgable with computers and wasn't sure if I'd be posting sensitive information about my computer.

 

[deleted122510]

Well, if it's really personal there's no need to post it - like address, full name, list of fears, IP address, etc.

Just know what you don't want anyone else to know..

 

[blah789]

There's 3 entries for the V2310:
http://search.hp.com/query.html?cha...=1&qt=v2310&submitsearch.x=0&submitsearch.y=0
Click the right one, then click on software and drivers downloads and pick your OS. You'll find all your drivers there.

 

[Medugal]

Update:

I was able to get everything fixed! It turns out that I have the US version of the V2310, and after I made that discovery everything downloaded and worked perfectly- thanks to everyone for the help!

 

[CCT]

Medugal, spend 1/2 hour making a cd up with all the drivers you may need again.

Chipset
Lan
Audio
Modem
Video
etc

And make a note that Chipset drivers get installed FIRST!

gl