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Discussion Starter · #1 ·
Alright, so here's the problem.

I went out and bought a Gigafast 4-port internet router, because I would like to play Xbox live with my 360, while still having internet connection to the computer. The guy at Best Buy Guarentee'd this was the right router.

Thing is.. I can't get it to work... After hours, I can Browse the Internet while having the Ethernet Cable from my DSL modem into the Router, Then Cable from router to the computer.. And Cable from Router to 360..

The Xbox 360 reads the connectivity and passes the IP check, But Fails At DNS check..

I have no Idea what to do..

If anyone could explain how to do this, I would be thankful. I called my ISP and they told me to call Gigafast. I called them multiple times and got an answering machine, and they have still not applied to my email.

Thanks in Advance.
 

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Discussion Starter · #2 ·
Just incase this info is needed

Network Adapter Intel(R) PRO/100 VE Network Connection (74.113.39.250)

Modem BCM V.92 56K Voicemodem

Sorry if I didnt give enough info, Let me know if you need to know anything else.

Any help would be appreciated.

Thanks
 

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Discussion Starter · #7 ·
Looking at this Qresolve.com do I need to pay for the help?

And, if there's a way around this without contacting the router support that would be great. My first message I left (because the "wait times are longer then usual") was back on.. the day before bew years eve. And I left another two days ago. And I emailed them. I called Xbox, they told me to call my ISP I called them, they told me to call the router support. So, everyone seem's to be passing me off, to a place that I cannot seem to reach.

I'm sorry if it seems that I'm pushy and demanding things while asking for help, but at this point and time it seems to be impossible to reach Gigafast

Again thanks for your help
 

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Modem BCM V.92 56K Voicemodem

This is a dial-up v.92 modem, not a DSL modem.

Let's see this for the computer:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
 

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Discussion Starter · #9 ·
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Store Copy>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : R2D2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-07-E9-86-9A-F8
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 74.113.39.250
Subnet Mask . . . . . . . . . . . : 255.255.255.128
Default Gateway . . . . . . . . . : 74.113.39.129
DHCP Server . . . . . . . . . . . : 74.111.27.129
DNS Servers . . . . . . . . . . . : 64.71.255.198
Lease Obtained. . . . . . . . . . : Saturday, January 13, 2007 10:41:41
PM
Lease Expires . . . . . . . . . . : Saturday, January 20, 2007 10:03:43
 

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They told him to connect the modem to the WAN/Internet connector, instead of the LAN/Network connector. :grin:
 

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Discussion Starter · #14 ·
Yeah, I had to plug it into the WAN port, But I also had to change the DNS server on my Xbox 360 and something else within the router too..

Thanks for all the help
 
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