[napstercc]

Hello,
I bought a new gaming computer about two weeks ago. After assebling it for the first time (without graphics card since it didn't ship yet) the computer beeps where : Long Short Short. Which I googled and corresponded to a graphics card error. I thought it was because I still did not plugin the GPU. When the GPU arrived, still the same beeps. I google for more info, and read that it could also be the RAM. I tested every single stick, tested with a RAM from the another computer. Still the same beeps, but when I stick the originals back. The computer was working!

I installed Win 7, Dead Space 3. After playing the game for 15 minutes the computer crashed. I install some temp monitors to check for overheating, but there was none. It was restarting sometimes after 5 minutes, then 3, but everytime it was restart sooner and sonner at the point where I could not boot into windows anymore. So I decided to deassamble and reassemble de computer which temporarily fixed the problem.

After playing the game for 5 hours, the same issue appeared. Now the computer restarts every time it boots into windows 7.

I thought it might be a software issue, so I tried formatting the computer but it crashed when booting on Windows 7 installation CD. I formatted the drive from another computer. But it still crashes when reading the CD.

I have a feeling that this is a motherboard issue, but I don't know how to test this. Or a CPU issue.

Please help me, I've been trying to fix this for 2 weeks.

The system:
Graphics: EVGA 02G-P4-3660-KR GeForce GTX 660 Ti 2GB 192-bit GDDR5 PCI Express 3.0 x16
Motherboard :ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX
CPU : AMD FX-8150 Zambezi 3.6GHz Socket AM3+ 125W Eight-Core
RAM: CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866
HD: Western Digital WD Black WD1002FAEX 1TB 7200 RPM 64MB Cache
PSU: 700W
A 170$ case with 2 Big fans (larger than my hand)

 

[napstercc]

Please tell me if something is unclear.

 

[writhziden]

It sounds like a Motherboard problem, but I cannot say one way or another without more information. To allow us to provide better help, please provide the following information:

PSU:

What is the manufacturer and model of the PSU?​

System Health Report:

Please collect your system health report:

1. Press the Start Button
   
   
2. Type perfmon /report into the Search programs and files box.
   
   
3. Press Enter
   
   
4. Click File
   
   
5. Click Save As...
   
   
6. Choose HTML as the output and save it for upload here

MSINFO32 upload:

Please upload your msinfo32.nfo file. To get this:

1. Click the Start Button
   
   
2. Type msinfo32 into the Search programs and files box and press Enter
   
   
3. When it opens, click File
   
   
4. Click Save
   
   
5. Save as msinfo32.nfo and save in a place you will remember
   
   
6. Let it finish the process of gathering and saving the system info
   
   
7. Right click the .nfo file
   
   
8. Click Send to -> Compressed (zipped) folder
   
   
9. Upload the .zip file here.

Driver List:

Run an elevated command prompt and enter the following command:

dir /a /s \*.sys>"%userprofile%\Documents\$sys_list.txt"

Command Prompt: FAQ - How do I run a command with elevated privileges?​

Compress/zip the $sys_list.txt file after finding it in either your Documents folder or the Documents folder belonging to the administrative user that was used to run the elevated command prompt​

Administrative Logs:

Please provide us with your Event Viewer administrative logs by following these steps:

1. Click the Start Button
2. Type eventvwr.msc into Search programs and files (do not hit enter)
3. Right click eventvwr.exe and click Run as administrator
4. Expand Custom Views
5. Click Administrative Events and give it time to load
6. Right click Administrative Events
7. Save all Events in Custom View As...
8. Save them in a folder where you will remember which folder and save as Errors.evtx
9. When asked, save the display information in English.
10. Go to where you saved Errors.evtx
11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
12. Name the new folder Errors.
13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
14. Right click the Errors folder -> send to -> compressed (zipped) folder
15. Upload the .zip file here.

Create a new folder

Compress and uncompress files (zip files)
​

Hardware Setup:

Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot. To upload all screenshots, it would be best to:

1. generate the images using the Snipping Tool,
2. go to where the images are saved,
3. right click in a blank area within the folder where the images are saved,
4. create a new folder,
5. name the folder CPUZ,
6. select all the images,
7. place the pointer over an image,
8. press and hold down the left mouse button and drag the image (all images should move with it),
9. drop the images into the CPUZ directory you created,
10. create a compressed (zipped) folder of CPUZ
11. upload the .zip file to the forums.

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