[Inulater]

I'm at a loss at what to do. Days I've spent trying to figure this out before turning to help. MemChks, Dskchks, Prime95 stress test, Format, Fresh system install, Verifier, ETC.. Nothing has worked to identify this problem. I thought a new Win 10 system install would of fixed it, but I was wrong. Below are my specs, also have 4 Minidump analysis attached from just today (Kernal_Security_Check_Failure). For the life of me I can not find out what is causing the problem. At this point I'm starting to think it's a hardware problem. I don't even have to be doing anything for it to crash. Normally though I stream my game play online. Please help, if you could even remotely point me in the right direction I would be greatly appreciated.



OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-G3UTK67
System Manufacturer Micro-Star International Co., Ltd.
System Model GE72 2QC
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1792IMS.116, 11/17/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.0"
User Name DESKTOP-G3UTK67\clint
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 9.45 GB
Total Virtual Memory 14.3 GB
Available Virtual Memory 11.8 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[Inulater]

My apologies, I was a bit hasty in posting this and neglected to follow your instructions of new BSOD posts. Here is the information you are requesting. I wasn't able to obtain the Resource and Performance information you asked for due in part that it would not generate any. It's gears just sat there spinning.

 

[Aus_Karlos]

Do you have a controller?
The faulting cause is from Dc1-controller.sys which is Microsoft native controller support. This alone would not cause the BSOD but perhaps if a controller thats physically damaged could be shorting out electrically inside.

It mainly happens when your Streaming game content (XSplit). So i can assume its either a compatibility issue with the type of controller your using with Xspit or your controller is faulty.

 

[Inulater]

Yes.. I do have a Xbox One controller hooked up via mini USB adapter. It's brand new. I use it for only some games, but it's main purpose is used for the audio jack in able to use my headset and mic since the my laptop does not come with a standard port that supports 2 in 1 headset device.

 

[Inulater]

Thank you for the quick response.. It looks like I will be getting a new controller and a adapter for my headset in order to bypass the use of the controller.

 

[Aus_Karlos]

As far as im aware the audio jack for the controller to support a headset is partially supported on PC for Windows 10. Some people on Reddit are reporting the controller disconnects, low quality audio and crackling sounds.

 

[jcgriff2]

Check for BIOS update.