Tech Support Forum banner
Status
Not open for further replies.
1 - 7 of 7 Posts

·
Registered
Joined
·
9 Posts
Discussion Starter · #1 ·
OK, so this one is more difficult then it sounds. First, system specs

Motherboard: Rampage II Gene (ASUS)
Bios: AMI version 1033
Ram: DDR3 1600 crucial ballistix 2gb x3 (all tested)
CPU: core i7 950 3.06 Ghz
1x 160 gb hdd with windows 7 ultimate sp1
1x 160 gb hdd with windows xp Pro sp3
Graphics card: MSI 256 mb (don't remember the model, but I did look it up and it is compatible.

Problems:
1)Legacy usb support does not seem to work. I plugged in a ps/2 which did, though, so that one is no biggie.

2)When I try to load windows, I get a BSOD with a stop message of this system is not ACPI compliant. I have tried turning on acpi compliance in bios, I have unsuccessfully tried to flash my bios to a newer and older version using ez flash 2 and bootable dvd (this addressed in problem 4), I have tried running a blank hdd and trying to install a fresh copy of windows xp hitting F7 when it asks for third party RAID drivers to bypass ACPI compliance check (this just leads to a different BSOD, see #3), and basically any other fix I could try to find.

3)When I try to install or repair windows 7 with a disk, it gets to the windows loading screen and restarts. When I try it with XP pro, it gives me the ACPI BSOD if I don't hit F7 at the beginning, and a different one if I DO hit F7. This one has varied between page faulted in a non-faulted area, and bad pool header. Can never get past the now loading windows on xp, or the logo screen on 7. Tested the drives on my other computer, they are fine.

4)Cannot flash BIOS. I have burned 15-20 dvds with different instructions on making a bootable dvd that will flash my bios. I get to the DOS prompt, but it never sees the application or the .rom file to flash the bios with (I have done this before with another computer). I tried using EZ flash 2 utility and it came back with file does not match bios content.

I'm about to return the mobo. I have been to over half of the IT people in this town, but nobody seems to know what to even suggest that I have not already tried.

Any suggestions? Thanks in advance.
 

·
Networking Team |Tech
Joined
·
4,117 Posts
Hi Axle_t-techie,

Try clearing the CMOS and start over and see if the problem goes away hopefully. Refer to your motherboad manual for the CMOS jumper location. Unless it has been changed, normally the CMOS jumper is located near the BIOS battery. Clear the CMOS, take out the BIOS battery for 20min, put the BIOS battery back and see if helps resolve the issue. Hope everything will work out for you.
 

·
Registered
Joined
·
9 Posts
Discussion Starter · #3 ·
Hi Axle_t-techie,

Try clearing the CMOS and start over and see if the problem goes away hopefully. Refer to your motherboad manual for the CMOS jumper location. Unless it has been changed, normally the CMOS jumper is located near the BIOS battery. Clear the CMOS, take out the BIOS battery for 20min, put the BIOS battery back and see if helps resolve the issue. Hope everything will work out for you.
Thank you for the advice, I tried this yesterday for a shorter time, I will try again with more patience.
 

·
Networking Team |Tech
Joined
·
4,117 Posts
Hi Axle_t-techie,

It could be a faulty motherboard then like you said. Return it and get a replacement. If all goes well with the replacement motherboard hopefully, then the motherboard you have now is faulty. Hope all goes well for you.
 

·
Emeritus
Joined
·
51,675 Posts
Whooooa! Before we suggest RMA'ing parts lets do a little more investigating.
First, flashing a Bios should only be done if that Bios version directly addresses the problem(s) you are experiencing. A Bad flash can render a Mobo useless.
A Thumb Drive is the best tool using EZ Flash
Asus EZ Flash 2:
ASUSTeK Computer Inc.-Forum- EZ Flash 2 - the safest way to update BIOS
Set SATA to IDE-Compatibility Mode-or something similar in the Bios.
Remove all but one stick of RAM before attempting to install 7.
Install only the Hdd that you are going to install 7 on.
 

·
Registered
Joined
·
9 Posts
Discussion Starter · #6 ·
Whooooa! Before we suggest RMA'ing parts lets do a little more investigating.
First, flashing a Bios should only be done if that Bios version directly addresses the problem(s) you are experiencing. A Bad flash can render a Mobo useless.
A Thumb Drive is the best tool using EZ Flash
Asus EZ Flash 2:
ASUSTeK Computer Inc.-Forum- EZ Flash 2 - the safest way to update BIOS
Set SATA to IDE-Compatibility Mode-or something similar in the Bios.
Remove all but one stick of RAM before attempting to install 7.
Install only the Hdd that you are going to install 7 on.
Thank you for your feedback.

I totally understand. I am not flailing in the dark at this, I am trying things that have been know to fix at least one of the BSOD messages that are being flung at me.

Thumb drives do not work due to lack of BIOS support even though it I have the USB settings enabled...

EZ flash 2 is not working and pops an error message, which was stated in the O.P.
 
1 - 7 of 7 Posts
Status
Not open for further replies.
Top