[kitten66lc]

Had hard drive failure, replaced hard drive, now no modem is found. Do I need to install new one or download driver? Installed OS from System Recovery CD/DVD

 

[Tyree]

If it's a dialup modem you need to install the drivers.

 

[l_b_rex]

Actually, if the modem was in the pc when you took the computer out of the box than buy using recovery cds those drivers should all install automatically.
Step 1: Go to device manager and look for bangs, "!" or "?". Replay with what those are called. Also tell us if there is a device called "modems" in that list in device manager.

 

[man22hog]

Right, check device manager see if you have your modem listed there under "modems", we need to check if the pc can still detect your modem -- maybe it's loose if it's an internal dial up modem.

 

[kitten66lc]

Ran several checks for modem, every thing I tried resulted with the computer asking to connect to the internet to look for new driver. No modem listed under device manager.

 

[blah789]

What model desktop or laptop are you using?

 

[kitten66lc]

I am using a Gateway Model MA2A,Intel Celeron M processor,1500MHz,L2 Cache Ram 1024 KB, 512MB total Memory, Slot 1 Memory 256MB,Slot 2 Memory 256MB, Video Memory 8MB

 

[blah789]

The idea was to go here http://support.gateway.com/support/drivers/ddaStep.asp?platform=10022&st=browse and get the modem drivers if needed. I don't see anything named MA2A though. Are you sure you don't have another number like MX6128 or something? If you can't find it, just type your serial number here http://support.gateway.com/support/drivers/dlcenter.asp?Tab=My

 

[kitten66lc]

The correct model is MX6124, sorry. Went to website, saved to memory stick and loaded to laptop. Working fine now! Thanks for all of your help.