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Networking Problem on Verizon + Linksys

2786 Views 20 Replies 3 Participants Last post by  mwabaseballkid
I just got a Linksys Wireless-G broadband Router and the USB wireless adapter that came with it and I can connect to the internet when i go straight from the modem to the computer but when i wire the router up it says it can see the network but cant find the internet on the computer that is hosting the internet, the internet also doesnt work on the computer that has the wireless adapter hooked up to it... any ideas on what is going wrong?
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is the router configured correctly? You may have to turn off the modem before you hook it up to the router. Verizon uses a dynamic IP address, have you checked the router configuration to see if the router is actually connecting to verizon. Even if it says you are connected on your computer, it doesn't mean you're connected to the internet, it means that your computer is connected to the router, but if the router is not seeing the internet then your computer won't be able to log on.
I think Verizon is DSL or ADSL. You need to setup PPPOE in the router with a login name and password for it to get on the internet. Also make sure you disable or uninstall the verizon software on the PC when hooked up to the modem.

You also need to power down the modem when you switch. Then power the modem back up until linked. Then power up the router.
do i just make up a username and pw? or is verizon supposed to make it for me?
Which state are you from? I know in Los angeles, CA areas, Verizon's DSL uses dynamic ip addresses and not PPPoE. It could be different in other parts but all the clients I have setup with Verizon had Dynamic IP addresses just like cable uers unless you have a static IP.

To connect to the router:

- First make sure the modem is plugged in the WAN port on your router. Then plug your computer into the router in any of the LAN ports. I would not configure the router wirelessly.
- Click on Start>run and type in CMD and click on OK. You will see a command prompt. then type in ipconfig and write down the default gateway, it should be 192.168.1.1. Now if your IP address shows up as 169.254.x.x then you are not getting an IP address from the router so don't bother moving on to the next step.
- Open up your web browser, in the address bar type in http://192.168.1.1 or whatever default gateway you got in the previous step.
- I am not too familiar with your router but there should be a status page. On this page you want to make sure that the WAN status says it's connected and that you are actually getting an IP address from verizon.
- Post results here so that we can move on to the next steps.
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I did that ipconfig thing last night and it said media disconnected is it supposed to be just on C:\ or on whatever shows up cause by default my comp goes to c:\windows\documentsandsettings\michael.d472pg61
Then that means your computer is not connected to the router or is not seeing it. Is there a light for the port on which your computer is connected to?
is your computer connected to the router with a wire? Let's say you connect your computer to port #3 on the back of the router, check the light for port #3 in front of the router and see if it's lit and what the color is.
alright i just checked and hwen i plug the modem straight to the computer it works (and ipconfig says all the info i need) but when i wire teh router in, correctly i might add... the internet cant be found and ipconfig says not connected
phubeone said:
is your computer connected to the router with a wire? Let's say you connect your computer to port #3 on the back of the router, check the light for port #3 in front of the router and see if it's lit and what the color is.
Did you check this?
oh sorry.. yes it is and its colored yellow like all of the other lights that are on also on
Let's connect your computer to the modem and do the ipconfig again, does it still say media disconnected there? If it does then we missed something earlier, we didn't scroll up the window as you may have 2 adapaters and only 1 is showing because the window is too small to display the other adapater.
Yes when connected directly to the modem it works but when the router is connected it stops working
phubeone said:
Let's connect your computer to the modem and do the ipconfig again, does it still say media disconnected there? If it does then we missed something earlier, we didn't scroll up the window as you may have 2 adapaters and only 1 is showing because the window is too small to display the other adapater.
What were the results from the ipconfig?
it gives me the ip address, the default gateway and the subnet mask and a couple other things
Hmmm, there is definately an issue between the router and the computer but i'm not sure what at this point. I would try locking the speed of the network card down, or if it's locked at a certain speed i would try to use the auto-detect.

- Control Panel>Network Connections> right click on Local Area Connection and go to properties.
- You will see your network card listed here, just click on configure>advanced> and look for Link Speed and Duplex or something similar to that, Try switching the values around from Auto-detect to, 100mbps/full.
- If the speed was not set on Auto-Detect, I would try that first.
- Click on OK and OK again to close all the properties window.
- Click on start>run>cmd and click on ok.
- Type in ipconfig /release press enter and type in ipconfig /renew.
- If you are not getting an IP address or it says it's disconnected go back and change the speed to 100mbps/half and repeat the steps above, if it still doesn't work then try 10mbps/full and 10mbps half.
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thank you for helping me i finally figured out today that both the comps were running on teh same IP address!
Nice. I guess I missed that part with 2 computers.
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