[jeraldo]

Ok, for a couple of months now my computer has been telling me my Network cable is unplugged every now and then, which kicks me out of games, downloads etc and its starting to annoy me.

I thought it was my ADSL/modem/cables at first, but then realised it wasnt. I was originally running usb, but now im running ethernet and it still does it

Anyway i have no idea how to fix it, would anyone be able to help out? I would really like to solve this, as it makes my internet basically useless to me.

 

[Snake_SoS]

hmmm sounds kinda like my problem.. every few seconds your internet connection dissconncted and coming back like some few seconds..? if so, id like for some answer too please..

 

[JamesO]

How many machines?
Is your NIC USB, PCI, onboard?
Is your DSL stable?
Who is your DSL provider?
What make and model DSL modem do you have?

You may try forcing your network connection speed to 10 Mbps full duplex and see what happens.

JamesO

 

[Snake_SoS]

How many machines?
Is your NIC USB, PCI, onboard?
Is your DSL stable?
Who is your DSL provider?
What make and model DSL modem do you have?

You may try forcing your network connection speed to 10 Mbps full duplex and see what happens.

JamesO

and how to force hes network connection speed to 10 Mbps..? please explaine thanks..

 

[jeraldo]

Im running just 1 machine.

Realtek RTL8139/810x Family Fast Ethernet NCI - PCI Slot 5

dsl stable? im not sure what you mean. sometimes i can browse the net for an hour without disconnecting, sometimes it d/c's after 10 minutes. Online games disconnect more frequently though. My provider is Telstra Bigpond (australia).

my modem is a alcatel speedtouch usb 530. i originally used usb, but have recently changed to ethernet connection.

 

[JamesO]

What I mean about the DSL being stable is there should be at least 1 LED on the DSL modem that indicates if the DSL is connected, training or disconnected. Usually most DSL modems have a power LED, Ethernet or Network LED and a DSL, Busy, Connected LED. Some have more LED's.

Speedtouch Support

Speedtouch 530 LED's

You need to watch the DSL LED, which might be labeled @, if it blinks, goes out or is anything but steady when you are supposed to be connected, your DSL connection is unstable and this issue needs to be resolved.

Most unstable DSL links are caused by noise on the telephone line, bad phone line wiring or a network incompatibility (modem firmware may need to be upgraded due to the DSL provider upgrading and changing things).

Is there any noise on your telephone line? Hum, static, clicking?? If so, this probably needs to be sorted first off.

Then contact the DSL provider and see if they can do a remote line check (RCL??) for you and also if they can quiry the modem signal levels remotely. This is usually a no cost, no dispatch, keyboard activity that the DSL provider should be able to do while you are on the telephone in real time. Should be about as difficult as opening a web page up for the DSL provider!!

JamesO

 

[JamesO]

Forcing the Ethernet connection to 10 Mbps Full Duplex.

Control Panel, Network Connections, double click the Ethernet connection, select Properties, click Configure, select Advanced tab, scroll down to Link Speed & Duplex, default should be set to Auto Detect, change the value to 10Mbps/Full Duplex and select OK.

JamesO

 

[Snake_SoS]

Forcing the Ethernet connection to 10 Mbps Full Duplex.

Control Panel, Network Connections, double click the Ethernet connection, select Properties, click Configure, select Advanced tab, scroll down to Link Speed & Duplex, default should be set to Auto Detect, change the value to 10Mbps/Full Duplex and select OK.

JamesO

thanks man this helped me alot, u rocked. now i dont get those messges of getting dissconnecting but i think the internet in a bit slower.. is that true?

 

[JamesO]

Internet might appear a tad slower.

Try forcing it to 100Mbps Full Duplex and see how things play.

JamesO

 

[jeraldo]

i cant remember what my led's are doing, ill check when i get home. i think its mainly DSL/WAN LED that flashes off/amber, sometimes the Power/System LED goes off i believe.

There is DEFINATELY something wrong with noise on my phone lol, it started a while back, and when i picked it up to answer a call weird things would happen and i couldnt hear anything. Lately i cant use my phone at ALL, all i hear is crazy static alien noises.
How would i go about getting this fixed?

 

[JamesO]

Do you have DSL filters on all your telephone??

What was the last item that was connected, reconnected or moved in your house that connects to the phone line?

JamesO

 

[jeraldo]

i only have 1 telephone. when i first moved in, i had the phone plugged directly into a socket. I had the modem, plugged into a filter and into another socket. It worked like this fine for a while (i think).

My housemate then moved in, and plugged another phone into the filter connected to my modem. Since then he has moved and im back to 1 phone, since which ive unplugged, due to all the line noise

 

[JamesO]

Modem has no filter, telephones have filters.

If your modem is plugged into a filter, your DSL will not work!

JamesO

 

[johnwill]

Here's the best way to do your internal DSL wiring to eliminate these issues.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

 

[jeraldo]

Here's the best way to do your internal DSL wiring to eliminate these issues.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

well i really dont understand what your saying here.

in my house, i have got 4 different telephone sockets, 2 work and 2 dont. i DID have the phone plugged directly into one, and the modem directly into the other. since then ive tried using just 1 socket, with a cable going to a splitter, them one going to the modem and one to the phone. my problem still exists.

where is the 'telco service entrance'?

 

[JamesO]

1. You may be getting the Network Cable disconnect when the DSL modem drops in and out. Some DSL modems drop the Ethernet connection when they are not connected. This Network Cable disconnect message may be normal, but a unstable DSL connection is not!

2. Your DSL modem should not be plugged into any sort of filter, it should be plugged directly into a telephone connection.

3. If you have a telephone connected to a DSL line without a filter then the line will be noisy, this is how it is supposed to be and this is why you need filters for telephones and other telephone accessories like answering machines, alarm panels, satellite receiver, fax machines, etc.

4. Disconnect your DSL modem from the phone line and pick up your telephone and make a call with the DSL modem disconnected. Do you still have noise on the phone line? If so, then move/install a DSL filter on the phone and make a call to see if the noise has cleaned. You still need a filter, even if your DSL modem is not connected because the Telco central office has some low level signalling on the line even if your DSL modem is not connected. If there is still a noise problem without the DSL modem connected and a filter on the telephone in question, the noise problem needs to be fixed!

My expierence with almost all noise/hum related problems on phone lines has been on the "customer premise" and is usually caused by faulty telephone wiring within the house within a single telephone jack, not at the common phone wiring end of things.

JamesO

 

[jeraldo]

ok thanks guys for the help.

well i couldnt fix it, so my computer is now in the trash. (along with the stupid phone and modem).

I got all new equipment yesterday and set it up and it works. :heartlove

 

[JamesO]

I guess the "shot gun" approach always works!!

JamesO