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Discussion Starter #1
To all,
Would appreciate some thoughts on this. I have a Presario laptop and am trying to hook up a linksys wireless modem/router. I have the dreaded "Network Cable Unplugged" error that seems to be a common theme on the internet forums. Problem is as I attempt to set up the modem/router one step is to connect via cable to the NIC port on my laptop so I can configure the modem/router. The laptop is giving me the error and not seeing the router/modem.

I have:
- Reloaded the NIC driver
- Switched cables
- Tried doing it via the USB port (with an adaptor) and same error...I know the USB port works.
- Called COMPAQ for help...no luck

Any thoughts?
Thanks
 

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With the router and cable connected to the laptop, do the following

Start, Run, type "cmd", type "ipconfig /all >C:\ipconfig.txt". Leave out the quotes ("").

Open C:\ipconfig.txt with Notepad and copy/paste the info back for review and comment.

JamesO
 

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Discussion Starter #3
network cable unplugged error

When I run the start run cmd etc the window displaying the data disapears quickly...how do i stop this?

Here is what I got from System Information... Thanks!

Name [00000001] Realtek RTL8139C+ Fast Ethernet NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8139C+ Fast Ethernet NIC
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8139&SUBSYS_00B00E11&REV_20\3&61AAA01&0&58
Last Reset 10/9/2005 6:09 PM
Index 1
Service Name RTL8023
IP Address 0.0.0.0
IP Subnet
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server 192.168.1.1
DHCP Lease Expires 6/12/2005 3:54 PM
DHCP Lease Obtained 6/10/2005 3:54 PM
MAC Address 00:08:02:D0:0A:E0
I/O Port 0x00008800-0x000088FF
Memory Address 0xF4013000-0xF40130FF
IRQ Channel IRQ 11
Driver c:\windows\system32\drivers\rtlnic51.sys (5.606.811.2003 built by: WinDDK, 63.75 KB (65,280 bytes), 10/1/2005 8:47 PM)

Name [00000002] Infrared Port
Adapter Type Not Available
Product Type Infrared Port
Installed Yes
PNP Device ID ROOT\MS_IRDAMINIPORT\0000
Last Reset 10/9/2005 6:09 PM
Index 2
Service Name Rasirda
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasirda.sys (5.1.2600.0 (xpclient.010817-1148), 19.13 KB (19,584 bytes), 8/18/2001 1:51 AM)

Name [00000003] RAS Async Adapter
Adapter Type Not Available
Product Type RAS Async Adapter
Installed Yes
PNP Device ID Not Available
Last Reset 10/9/2005 6:09 PM
Index 3
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

Name [00000004] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0000
Last Reset 10/9/2005 6:09 PM
Index 4
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:08:02:D0:0A:E0
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.1106 (xpsp1.020828-1920), 64.50 KB (66,048 bytes), 8/18/2001 5:00 PM)

Name [00000005] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset 10/9/2005 6:09 PM
Index 5
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.1106 (xpsp1.020828-1920), 47.25 KB (48,384 bytes), 8/18/2001 5:00 PM)

Name [00000006] WAN Miniport (PPTP)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset 10/9/2005 6:09 PM
Index 6
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 50:50:54:50:30:30
Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.1129 (xpsp2.020921-0842), 45.13 KB (46,208 bytes), 8/18/2001 5:00 PM)

Name [00000007] WAN Miniport (PPPOE)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
Last Reset 10/9/2005 6:09 PM
Index 7
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 33:50:6F:45:30:30
Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.0 (xpclient.010817-1148), 38.00 KB (38,912 bytes), 8/18/2001 5:00 PM)

Name [00000008] Direct Parallel
Adapter Type Not Available
Product Type Direct Parallel
Installed Yes
PNP Device ID ROOT\MS_PTIMINIPORT\0000
Last Reset 10/9/2005 6:09 PM
Index 8
Service Name Raspti
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817-1148), 16.13 KB (16,512 bytes), 8/18/2001 5:00 PM)

Name [00000009] WAN Miniport (IP)
Adapter Type Not Available
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 10/9/2005 6:09 PM
Index 9
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.1106 (xpsp1.020828-1920), 85.50 KB (87,552 bytes), 8/18/2001 5:00 PM)

Name [00589827] WAN Miniport (IP)
Adapter Type Not Available
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 10/9/2005 6:09 PM
Index 589827
Service Name NdisWan
IP Address 84.255.131.229
IP Subnet 255.255.255.255
Default IP Gateway 84.255.131.229
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:53:45:00:00:00
Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.1106 (xpsp1.020828-1920), 85.50 KB (87,552 bytes), 8/18/2001 5:00 PM)

Name [00000010] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0001
Last Reset 10/9/2005 6:09 PM
Index 10
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 60:B0:20:52:41:53
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.1106 (xpsp1.020828-1920), 64.50 KB (66,048 bytes), 8/18/2001 5:00 PM)

Name [00000011] Wireless-G Notebook Adapter ver.4.0
Adapter Type Ethernet 802.3
Product Type Wireless-G Notebook Adapter ver.4.0
Installed Yes
PNP Device ID PCI\VEN_17FE&DEV_2220&SUBSYS_00291737&REV_00\4&3746BD07&0&0050
Last Reset 10/9/2005 6:09 PM
Index 11
Service Name IPN2220
IP Address 0.0.0.0
IP Subnet
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server 255.255.255.255
DHCP Lease Expires 6/10/2005 4:53 PM
DHCP Lease Obtained 6/10/2005 3:53 PM
MAC Address 00:12:17:24:A3:01
I/O Port 0x0000FEE0-0x0000FEFF
Memory Address 0xFFEFE7E0-0xFFEFE7FF
Memory Address 0xFFEFE800-0xFFEFEFFF
IRQ Channel IRQ 5
Driver c:\windows\system32\drivers\i2220ntx.sys (1.22.01.2004 built by: WinDDK, 114.50 KB (117,248 bytes), 10/8/2005 6:27 PM)

Name [00000012] Odyssey Network Services Miniport
Adapter Type Ethernet 802.3
Product Type Odyssey Network Services Miniport
Installed Yes
PNP Device ID ROOT\ODYSSEYIM3_MP\0000
Last Reset 10/9/2005 6:09 PM
Index 12
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:12:17:24:A3:01
Driver c:\windows\system32\drivers\odysseyim3.sys (2.00.00.389, 61.20 KB (62,673 bytes), 5/26/2005 10:13 PM)

Name [00000013] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0002
Last Reset 10/9/2005 6:09 PM
Index 13
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:12:17:24:A3:01
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.1106 (xpsp1.020828-1920), 64.50 KB (66,048 bytes), 8/18/2001 5:00 PM)

Name [00000014] U.S. Robotics SureConnect ADSL USB WAN Adapter
Adapter Type Wide Area Network (WAN)
Product Type U.S. Robotics SureConnect ADSL USB WAN Adapter
Installed Yes
PNP Device ID USB\VID_0BAF&PID_00F1\5&33F753F2&0&2
Last Reset 10/9/2005 6:09 PM
Index 14
Service Name adiusbaw
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 4D:65:64:69:61:30
Driver c:\windows\system32\drivers\adiusbaw.sys (2.2.7.x, 208.56 KB (213,561 bytes), 10/9/2005 6:06 PM)

Name [00000015] Microsoft Loopback Adapter
Adapter Type Ethernet 802.3
Product Type Microsoft Loopback Adapter
Installed Yes
PNP Device ID ROOT\NET\0000
Last Reset 10/9/2005 6:09 PM
Index 15
Service Name msloop
IP Address 10.254.254.254
IP Subnet 255.255.255.252
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 02:00:4C:4F:4F:50
Driver c:\windows\system32\drivers\loop.sys (5.1.2600.0 (xpclient.010817-1148), 4.88 KB (4,992 bytes), 8/5/2005 7:14 PM)

Name [00000016] Billionton USB 10/100 Ethernet Adapter
Adapter Type Not Available
Product Type Billionton USB 10/100 Ethernet Adapter
Installed Yes
PNP Device ID Not Available
Last Reset 10/9/2005 6:09 PM
Index 16
Service Name USB-100
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

Name [00000017] Odyssey Network Services Miniport
Adapter Type Ethernet 802.3
Product Type Odyssey Network Services Miniport
Installed Yes
PNP Device ID ROOT\ODYSSEYIM3_MP\0001
Last Reset 10/9/2005 6:09 PM
Index 17
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:08:02:D0:0A:E0
Driver c:\windows\system32\drivers\odysseyim3.sys (2.00.00.389, 61.20 KB (62,673 bytes), 5/26/2005 10:13 PM)

Name [00000018] Odyssey Network Services Miniport
Adapter Type Not Available
Product Type Odyssey Network Services Miniport
Installed Yes
PNP Device ID ROOT\ODYSSEYIM3_MP\0002
Last Reset 10/9/2005 6:09 PM
Index 18
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\odysseyim3.sys (2.00.00.389, 61.20 KB (62,673 bytes), 5/26/2005 10:13 PM)

Name [00000019] Packet Scheduler Miniport
Adapter Type Not Available
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0003
Last Reset 10/9/2005 6:09 PM
Index 19
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.1106 (xpsp1.020828-1920), 64.50 KB (66,048 bytes), 8/18/2001 5:00 PM)
 

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Discussion Starter #4
network cable unplugged

I opended the .txt file and got this ... nothing else

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings>
 

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Open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
 

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The window is supposed to disappear quickly. Search for the file that it created.

This ipconfig info is needed to understand what is going on.

JamesO
 

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Start, Search, Files or Folders, enter ipconfig.txt or what ever you called the file and you should be able to locate it. You will not find it under Documents and Settings.

It should show up under the C drive. My Computer, double click C drive and you should find it there.

JamesO
 

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Discussion Starter #9
Finally got around to doing this .... here is what I got ... thanks for the help

Windows IP Configuration
Host Name . . . . . . . . . . . . : CPQ25666235813
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Wireless-G Notebook Adapter ver.4.0
Physical Address. . . . . . . . . : 00-12-17-24-A3-01

Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139C+ Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-08-02-D0-0A-E0

PPP adapter U.S.Robotics Dial-Up PPP Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 84.255.130.158
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 84.255.130.158
DNS Servers . . . . . . . . . . . : 217.17.233.49
193.188.97.197
 
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