[teutoniswolf]

HEllo I need help desperately with a networking problem. I have Verizon High-Speed Internet (DSL). I have a problem, I just got my modem out of bridge mode but now I cannot get my router reconfigured I have tried following the directions from the website the web address is http//lbserver.netgear.com/kb_web_files/n101676.asp. I have a NETGEAR WGR614 v.6. Please help this is such a pain in the butt and am only connected through my parents computer and cannot get on mine because of the router problem someone please help.
Thank you,
Danny

 

[johnwill]

You got the modem out of bridge mode or into it?

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.




On any problem computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

 

[teutoniswolf]

Yes we got it out of bridge mode. We have Windows XP SP2. The Netgear Router Model number is Wgr614 v6. The people at Verizon told us that we needed to get Netgear on the horn and have them go through their tech support but we are out of warranty and I cant afford to pay $60-80 for over the phone support. I am currnetly writing this response on my stepfathers laptop on a neighbors network lol. Please help!
Thank you,
Danny

 

[teutoniswolf]

here are the command prompt stuff

 

[teutoniswolf]

here it is sorry bout the blank one

 

[johnwill]

That's only a portion of the IPCONFIG /ALL display.

Please follow the instructions I posted and simply paste the entire thing into a message here.

Also, you already specified the router, what is the exact make/model of the modem, which is what I asked for.?

 

[teutoniswolf]

those are all thye portions that i was able to get when i got ipconfig/ALL, i just had to print them like that because it wouldnt let me copy and paste the command prompt so i had to print screen everything in 4 seperate pages in microsoft word. sorry bout that.

 

[johnwill]

If you follow my instructions EXACTLY, you will be able to copy/paste it.

You can also use the following command line.

IPCONFIG /ALL >c:\ipconfig.txt

Open C:\ipconfig.txt with notepad and copy/paste it's contents here.