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Discussion Starter #1
We just took the computer to get it fixed but they couldnt do it..maybe yall can. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:20:13 PM, on 9/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\system32\winlogon.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\PestPatrol\PPMemCheck.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system\dvftnrfeou.exe
C:\Program Files\PicoZip\PicoZipTray.exe
C:\winstall.exe
C:\Documents and Settings\Jade Milstead\My Documents\misc. stuff-spyware\hijackthis.exe
C:\Documents and Settings\Jade Milstead\My Documents\misc. stuff-spyware\hijackthis.exe
C:\Documents and Settings\Jade Milstead\My Documents\misc. stuff-spyware\hijackthis.exe
C:\Program Files\etea\rpen.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\j?vaw.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O2 - BHO: (no name) - {78364D99-A640-4ddf-B91A-67EFF8373045} - C:\WINDOWS\system32\appwiz.dll (file missing)
O2 - BHO: (no name) - {9D90852D-44BC-1F12-E41A-4C01419B229B} - C:\WINDOWS\System32\ccioa.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PPMemCheck] "C:\Program Files\PestPatrol\PPMemCheck.exe"
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [Windows Shedule] C:\WINDOWS\System32\comrnv32.exe
O4 - HKLM\..\Run: [Windows Task Manager] c:\windows\system32\taskmg.exe
O4 - HKLM\..\Run: [Service Host] C:\WINDOWS\System32\Services\{D3572914-031F-4A89-8023-14F52F41BD0C}\SVCHOST.EXE
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [mku] C:\WINDOWS\System32\mku.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,[email protected]
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\System32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\nnziuu.exe reg_run
O4 - HKLM\..\RunOnce: [AVP] C:\WINDOWS\System32\3172140.exe
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Mhxgcnjl] C:\WINDOWS\System32\j?vaw.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O4 - HKCU\..\Run: [Usrr] C:\Program Files\etea\rpen.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.xxxtoolbar.com
O15 - Trusted Zone: *.ysbweb.com
O15 - Trusted Zone: *.blazefind.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.flingstone.com (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *.my-internet.info (HKLM)
O15 - Trusted Zone: *.searchbarcash.com (HKLM)
O15 - Trusted Zone: *.searchmiracle.com (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotch.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121122852812
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab?refid=4600
O21 - SSODL: Connection Shedule - {6BB09B7D-C59F-433E-B644-B0A04A5A6120} - C:\WINDOWS\System32\p2ssns32.dll (file missing)
O21 - SSODL: ArcSoft PhotoImpression 3.0 - {E04B0A1E-F309-4339-5993-64233963D07F} - c:\program files\arcsoft\photoimpression\winqryma6.dll
O21 - SSODL: System - {383197EE-6AD1-4EFE-B61D-A1FBEE4BE05D} - vr_sys.dll (file missing)
O21 - SSODL: Microsoft Press Interactive Training - {2B563B51-249C-453A-24D1-989F252B597D} - c:\program files\mspress\training\wkvmat6.dll
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
 

·
TSF Security Team, Emeritus
Joined
·
26,363 Posts
Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

Before we start, I want you to understand one thing first. You have a very bad infection which is very difficult to remove. It requires a lot of work - both from you & me together. I'm gonna request for your full cooperation during such time. You should not at any time skip any of the steps outlined herewith nor do any of the fix outside out the order as I've laid out. Doing so may render the fix to be ineffective

Please take note of any problems you encounter during the fix & post them when you have completed the fix.

You do not appear to have an anti-virus application installed on this machine. Let's start off by getting you a free but yet effective antivirus program. Please choose one from any of these 3 programs which are free for home use:

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Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp! - Install.

KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

WinPfind.zip

TrackQoo.zip

smitRem.exe - extract it to it's own folder.

Host.zip
Extract the file & overwrite the existing copy located at C:\WINDOWS\SYSTEM32\DRIVERS\ETC\host

Download DelO15Domains.inf - Right click on this & choose "Save As..." DelO15Domains.inf
Right click on DelO15Domains.inf and choose Install. It will run immediately (you won't be able to see anything happen). You may delete the file afterwards.

Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.



Download Lavasoft's Ad-Aware & it's recently updated plug-in - VX2 Cleaner

Install both using the default options & then update Ad-Aware with the latest definitions.
Click on Add-ons in the lefthand column & select - VX2 Cleaner V2.0
Click Run Tool >> "OK"
If something is found, click "Clean" as in the directions given.
Click "Close", and exit Ad-Aware.


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


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Launch KillBox.exe & select the following options:
  • delete on Reboot
  • end Explorer shell while killing file
  • unregister dlll before deleting * if it's not grayed out
Select all the filenames below & then right-click & select Copy
  • C:\WINDOWS\system\dvftnrfeou.exe
    C:\winstall.exe
    C:\Program Files\etea\rpen.exe
    C:\WINDOWS\system32\j?vaw.exe
    C:\WINDOWS\blank.mht
    C:\WINDOWS\system32\appwiz.dll
    C:\WINDOWS\System32\ccioa.dll
    C:\WINDOWS\system32\n.dll
    C:\WINDOWS\System32\comrnv32.exe
    c:\windows\system32\taskmg.exe
    C:\WINDOWS\System32\Services\{D3572914-031F-4A89-8023-14F52F41BD0C}\SVCHOST.EXE
    C:\WINDOWS\System32\msxct.exe
    C:\WINDOWS\System32\mku.exe
    C:\WINDOWS\cfgmgr52.dll
    C:\WINDOWS\System32\AUNPS2.DLL
    C:\WINDOWS\System32\PSof1.exe
    C:\WINDOWS\System32\exp.exe
    C:\WINDOWS\System32\wintask.exe
    C:\WINDOWS\VCMnet11.exe
    C:\WINDOWS\System32\vidctrl\vidctrl.exe
    C:\WINDOWS\System32\stlb2.dll
    C:\WINDOWS\System32\E6F1873B.DLL
    C:\WINDOWS\System32\kernels32.exe
    C:\WINDOWS\System\svchost.exe
    C:\WINDOWS\System32\nnziuu.exe
    C:\WINDOWS\System32\3172140.exe
    C:\WINDOWS\System32\symcsvc.exe
    C:\winstall.exe
    C:\WINDOWS\System32\p2ssns32.dll
    C:\WINDOWS\System32\vr_sys.dll
* Go to the File menu, and choose Paste from Clipboard
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.
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Next, please reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.


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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
  • BrowserAid
    Windows AFA Internet Enhancement
    Booked Space
    AutoUpdate

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Click Start->Run - type SERVICES.MSC & then click on the OK button
  1. Locate the service - svchost.exe (moto)
  2. Double-click on it to open the Properties dialog.
    • Under the General tab, note down the name of "Service name". We shall need it later.
    • Stop the service by using the Stop button.
    • Change the Startup type to Disabled & then click on the OK button
  3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
  4. In the popup box that appears, type in "Service name" & then click on the OK button

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Run a scan with HiJackThis & select/tick the following & click "Fix checked" :


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O2 - BHO: (no name) - {78364D99-A640-4ddf-B91A-67EFF8373045} - C:\WINDOWS\system32\appwiz.dll (file missing)
O2 - BHO: (no name) - {9D90852D-44BC-1F12-E41A-4C01419B229B} - C:\WINDOWS\System32\ccioa.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O4 - HKLM\..\Run: [Windows Shedule] C:\WINDOWS\System32\comrnv32.exe
O4 - HKLM\..\Run: [Windows Task Manager] c:\windows\system32\taskmg.exe
O4 - HKLM\..\Run: [Service Host] C:\WINDOWS\System32\Services\{D3572914-031F-4A89-8023-14F52F41BD0C}\SVCHOST.EXE
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [mku] C:\WINDOWS\System32\mku.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,[email protected]
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\System32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\nnziuu.exe reg_run
O4 - HKLM\..\RunOnce: [AVP] C:\WINDOWS\System32\3172140.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Mhxgcnjl] C:\WINDOWS\System32\j?vaw.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O4 - HKCU\..\Run: [Usrr] C:\Program Files\etea\rpen.exe
O21 - SSODL: Connection Shedule - {6BB09B7D-C59F-433E-B644-B0A04A5A6120} - C:\WINDOWS\System32\p2ssns32.dll (file missing)
O21 - SSODL: System - {383197EE-6AD1-4EFE-B61D-A1FBEE4BE05D} - vr_sys.dll (file missing)
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)



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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
  • Tick - Show hidden files and folder
  • Untick - Hide file extensions for known types
  • Untick - Hide protected operating system files
Click Yes to confirm & then click OK

Locate and delete the following folders, if present:
  • C:\Program Files\AutoUpdate\
    C:\WINDOWS\System32\Services\{D3572914-031F-4A89-8023-14F52F41BD0C}\

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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
    [*]Delete Newsgroup Subscriptions
    [*]Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


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Launch Ad-Aware & click on the Start button
Select "Perform smart system scan" and click Next.
Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.

You will be prompted to set Ad-Aware to run on reboot, click "OK".


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Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


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Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Next go to Control Panel click Display>Desktop>Customize Desktop>Website>Uncheck "Security Info" if present.


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Double-click WinPFind.zip & extract the contents to a new folder at Drive C.

1. From within that folder, double click WinPFind.exe
2. Click Start Scan
3. Once the Scan is complete, it will create a report in a text file
4. Go to the WinPFind folder & locate WinPFind.txt
5. Post the results in your next reply!

** This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.


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REBOOT TO NORMAL MODE


As you reboot, Ad-Aware will start up
Click on "Start", then "Next". Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.


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Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
  • Double-click the tmas-web-scan.exe icon
  • It will say "Loading TrendMicro definitions".
  • Click "Start Scan"
After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Extract the contents of TrackQoo.zip & double-click on TrackQoo1.vbs. Wait a few seconds and a notepad page will pop up, Copy & Paste those results in your next reply.
* If your Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

In your next post, please include fresh logs from:
  • HiJackThis log
    [*] smitfiles.txt
    [*] Online Scan
    [*] Ewido
    [*] WinPfind
    [*] TrackQoo1.vbs
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
 
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