1. Save it to your desktop.
2. Make sure you save and close ALL open windows and programs that you are running in the taskbar as combofix will attempt to end all non-windows processes for a faster and more successful cleaning.
Click start > run > copy and paste:
3. When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log.
4. In case combofix hangs/stalls, I want you to tell me at what stage did it hang. (ie. Stage 29)
5. In case you closed the log by accident or if combofix terminates unexpectedly at the end, a copy of the log can be found in this location C:\Combofix.txt
In case you already used Combofix previously, please delete the version you are having and redownload it again, because Combofix is being updated everyday.
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Do not post the ComboFix-quarantined-files.txt - unless I ask you to.
If your Antivirus software is detecting combofix or a part of it as a virus, please choose to ignore it as Antivirus products cannot determine the good/bad use of some softwares embedded in combofix.
ComboFix 07-11-08.3 - Owner 2007-11-12 15:30:43.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.454 [GMT -5:00]
Running from: C:\Documents and Settings\Owner.FENCOMP\Desktop\ComboFix.exe
* Created a new restore point
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
Did you intentionally install a keylogger program called Acespy in your machine?
*A few optionals that I would recommend be uninstalled.
This program is very likely the reason your system is infested with malware. Even when a program like this is not infected itself, it will still bring malware into your system because more than half of all files available for download from peer-to-peer networks have been deliberately infected with some form of malware. I recommend that you remove this program from your system.
*Click Start > Control Panel > Add or Remove Programs and uninstall the items I listed in bold if found.
Delete the following folders if you uninstalled their corresponding programs:
C:\Documents and Settings\Owner.FENCOMP\Application Data\Limewire
C:\Documents and Settings\Owner.FENCOMP\Application Data\utorrent
Warning: If you had kaspersky online scanner installed before 10-5-2007, please uninstall it as kaspersky released a new version. Previous version had a serious flaw which could result in a buffer overflow.
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Mail Bases
Now under select a target to scan:
Select My Computer
This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Copy and paste that information in your next post.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
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