Tech Support banner

Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
I have attempted to rid myself of trojan.desktophijack.c with norton but I cannot clear the wininet.dll of the virus.

I have followed the instructions and ran ad aware, the online virus scan and Hijack this following log is from HijackThis Analyzer program.

Any help would be appreciated

Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: PC-cillin PersonalFirewall (PCCPFW) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 8:07:28 PM, on 10/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\sony\giga pocket\usbsircs.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
D:\Norton AntiVirus\navapsvc.exe
D:\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Sony\giga pocket\GPVSvr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://lookfor.cc/sp.php?pin=28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lookfor.cc?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://lookfor.cc/sp.php?pin=28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://lookfor.cc?pin=28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [vmcleaner] gxlib.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [P.S.Guard] C:\Program Files\P.S.Guard\PSGuard.exe
O4 - HKLM\..\Run: [hostdiscx] C:\WINDOWS\System32\spoolservice.exe %srun%
O4 - HKLM\..\Run: [EPSON Stylus CX6400 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P28 "EPSON Stylus CX6400 (Copy 1)" /O6 "USB001" /M "Stylus CX6400"
O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O14 "IP_LK84903A_P1" /M "Stylus CX6400"
O4 - HKLM\..\Run: [dirrunsyswin] C:\WINDOWS\System32\servicesmss32.exe
O4 - HKCU\..\Run: [syshostdiag] C:\WINDOWS\System32\servicesmss32.exe
O4 - HKCU\..\Run: [discsmss32x] C:\WINDOWS\System32\spoolservice.exe %srun%
O4 - Global Startup: Giga Pocket Remocon Driver.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = D:\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: &Translate English Word - res://c:\windows\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Translate Page into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Norton AntiVirus\SAVScan.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Serve
r (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporatio
n\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporatio
n\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (Application) (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\giga pocket\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (Applicat
ion) (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporatio
n\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe


End of KRC HijackThis Analyzer Log.
====================================================================
 

·
Security Team (ret.)
Joined
·
7,403 Posts
Hi and Welcome
It may help to print out or copy this page as you will be working in Safe Mode.. Make sure to work through the fixes in the exact order its listed..

Download any of the required programs before attempting to start any of the fixes.


Please do NOT run Hijack This in a TEMPorary folder or on the Desktop. I recommend c:/program files/HJT/



SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
------------------------------------------------------------------

Files highlighted in BLACK will need to be removed from your hard drive.

Folders that have been highlighted RED will need to be uninstalled.

------------------------------------------------------------------


Please download Ewido Security Suite and do a scan when you first go into Safe Mode

Install Ewido Security Suite.
When installing, under 'Additional Options' uncheck: "Install background guard" and "Install scan via context menu"

To open the main screen double click the icon on the desktop.

You will get a warning 'Database could not be found!'.(only if no updated have first been installed) Click OK.

Update to the latest definition files.On the left of the main screen click Update.Then click on Start Update.Let it complete the updates.

Now Click on Scanner and Click on Complete System Scan and the scan will start.

During some scans it may find cases of false positives so you will need to step through the process of cleaning files one-by-one.

If a file is detected you KNOW to be legitimate, select None as the action. Do NOT select 'Perform action on all infections'

If you are unsure of any entry found play safe and select None as the action.
Press the button marked Save Report

Save the report .txt file to your desktop or somewhere you can find it.Post it back with your next HJT log.



-----------------------------------------------------------------------

Please start by putting HJT in SAFE MODE. During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
------------------------------------------------------------------

Uninstall the following programs (if they still exist) Go into HijackThis->Config->Misc.Tools->Open Uninstall manager

P.S.Guard

-----------------------------------------------------------------


Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following exe file and click End Process for each one if they are listed.

servicesmss32.exe
spoolservice.exe
gxlib.exe

------------------------------------------------------------------

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://lookfor.cc/sp.php?pin=28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lookfor.cc?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://lookfor.cc/sp.php?pin=28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://lookfor.cc/sp.php?pin=28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://lookfor.cc?pin=28129
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [vmcleaner] gxlib.exe
O4 - HKLM\..\Run: [P.S.Guard] C:\Program Files\P.S.Guard\PSGuard.exe
O4 - HKLM\..\Run: [hostdiscx] C:\WINDOWS\System32\spoolservice.exe %srun%
O4 - HKLM\..\Run: [dirrunsyswin] C:\WINDOWS\System32\servicesmss32.exe
O4 - HKCU\..\Run: [syshostdiag] C:\WINDOWS\System32\servicesmss32.exe
O4 - HKCU\..\Run: [discsmss32x] C:\WINDOWS\System32\spoolservice.exe %srun%


------------------------------------------------------------------

Open Windows Explorer and delete the following highlighted file/s (or delete the whole (Red) folder if listed).

C:\WINDOWS\System32\servicesmss32.exe
C:\WINDOWS\System32\spoolservice.exe
C:\WINDOWS\System32\gxlib.exe
C:\Program Files\P.S.Guard
-------------------------------------------------------------------

When finished please post a new log......
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top