[Katana]

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------



Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Virus Total

Please visit Virustotal
Copy/paste the the following file path into the window
C:\Windows\Sys7C3B.exe
Click Submit/Send File
Please post back, to let me know the results.


If Virustotal is too busy please try Jotti


Download and Run ComboFix
Please download ComboFix from the link below

• 
  
  ComboFix by sUBs << Download link
  
• You must download it to and run it from your Desktop
• Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
• Double click combofix.exe & follow the prompts.
• When finished, it will produce a log. Please save that log to post in your next reply
• Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix SHOULD NOT be used unless requested by a forum helper

 

[Katana]

Don't worry, we'll upload the files a different way


Custom CFScript

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  
  

  http://www.techsupportforum.com/security-center/hijackthis-log-help/262944-need-help-pop-ups.html#post1560662
  
  Comment:: Katana
  Collect::[4]
  C:\Windows\Sys795E.exe
  C:\Windows\Sys7C3B.exe
  C:\Windows\Sys7B03.exe
  
  File::
  C:\Windows\system32\awtrRKcc.dll
  Folder::
  C:\Program Files\VAV
  C:\Program Files\PCHealthCenter
  
  Registry::
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "Sys795E.exe"=-
  "Sys7B03.exe"=-
  "Sys7C3B.exe"=-
  
  [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
  "{39D67F39-6F48-438A-80A2-F86FE363C215}"=-

• Save this as CFScript.txt and place it on your desktop.
  
  
  
  
  
  
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it will produce a log for you. Copy and paste the contents of the log in your next reply.
• A window will open asking you to ensure you are connected to the internet, this is so a file can be submitted for analysis.
• Click OK and follow the instructions to submit the file.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.



Logs/Information to Post in Reply
Please post the following logs/Information in your reply

• ComboFix Log
• MalwareBytes Log
• Kaspersky Log
• How are things running now ?