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· Registered
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Moody is should have the option to call M$ register...if not contact M$ and they will help you out...XP come with 1 (if not more ) free tech support calls....

If you purchased a computer with a preinstalled Microsoft product:

Product Support Options
Contact Information

You will receive the best support directly from your computer manufacturer. If you are not sure who installed your product, click here for more information. See a list of phone numbers for computer manufacturers.

If a retail version of a Microsoft product was installed, you will receive:

Product Support Options
Contact Information

:angel: Unlimited no-charge Personal Installation Support (for versions of Windows XP not preinstalled on your computer). .:angel: Call (425) 635-3311* or visit the Online Support site.
Two no-charge Personal Support incidents. Call (425) 635-3311* or visit the Online Support site.
Paid Personal Support ($35 U.S. per phone or Web incident) for basic product feature support. (800) 936-5700
Paid Professional Support ($245 U.S. per phone incident or $195 U.S. per Web incident) for advanced product feature support. See applicable Professional Support phone numbers.
Microsoft Gold Certified Support Partners provide support services beginning at $24.95 U.S. per incident for application and desktop products. Visit the Certified Support Partners sites.
TTY Support for hard-of-hearing or deaf customers. (800) 892-5234
Online Support through e-mail (fee may be required). Visit the Online Support site.
For International Support options, visit one of our International Support sites. See available International Support sites.
*Long distance charges may apply.

Paid Support is billable to VISA, MasterCard, or American Express credit card.

View the Frequently Asked Questions for more information on product support.

Hours of Operation

Support Type and Day of the Week
Hours of Operation

Personal Support is available
Monday – Friday 5:00 A.M. - 9:00 P.M.**
Saturday 5:00 A.M. - 3:00 P.M.**
Sunday 9:00 A.M. - 3:00 P.M.**

Professional Support is available
Seven days a week 24 hours a day
** Pacific time

Microsoft is open during the standard support hours for all U.S. and Canadian holidays.

Self-Help Support Options

Product Support Center (FAQs)
Review common support questions, issues, and new information for Microsoft products.
Searching the Knowledge Base
Review tips on how to receive the best search results.
View Online Support WebCasts
Tune in and watch live presentations given by Microsoft Support Professionals, and participate in live Q&A sessions following each presentation.
Download Software
Find software updates, service packs and patches, device drivers, and complete Microsoft products.
Post a Question to a Community Newsgroup
Ask your peers for help by posting your question to a Microsoft Community Newsgroup.
Search the online support site that provides detailed How-To information for IT professionals concerning Microsoft products.
Search the online support site that provides detailed information for development professionals concerning Microsoft products

Support Retirement

The Microsoft Product Support Lifecycle starts at the time a Microsoft product is made available for purchase and ends when a product is no longer actively supported by Microsoft. To check when support for your Microsoft Product will retire, visit the Lifecycle site.

Product Support Services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice. The support options, services, and prices described herein are available for Microsoft products acquired in the United States only. Support options, services, and prices outside the United States may vary. If you are outside the United States, please visit our International Support page
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