Go to Start/Search and type devmgmt.msc
, right click the devmgmt
results and Run As Administrator
. In the Elevated Device Manager
, are there any devices with Yellow Flags or Red X's. If so, a Red X means it is disabled, Right click it and Enable
it. If it is a Yellow Flag, then it needs drivers installed.
Go to the Dell Support/Download Drivers site, type in your Service Tag # or use this link Product Support | Dell US
and download the IDT Audio driver for your model.