is your friend on a domain w/ a domain server? if not boot to safe mode, log in as administrator, reset his password. assuming that he can't log in due to an incorrect / lost password. if he is on a domain server then go to the server and reset his password there.
Need help bad!!!
I'm probably walking into a bee's nest tomm.....I guess. Here's the scenario:
I get along great fixing and repairing computers...Ok!! I've been getting around in most versions of windows for years. BUT actually knowing how to network 10-12 computers in a office, I've never tried.
The problem is my friend knows nothing about computers other than he log's into the office XP computer (with admin rights) and does his work...email, office and etc.
What should I do first when I get there to help him?? He said he can't log-in to do his work and wants me to help him.
1) goto each computer and write down all ip's (ipconfig /all )
2) change all the accounts other than the admin account or chg it also.
I Sure would like some help along these lines!!!
I get along great fixing and repairing computers...Ok!! I've been getting around in most versions of windows for years. BUT actually knowing how to network 10-12 computers in a office, I've never tried.
The problem is my friend knows nothing about computers other than he log's into the office XP computer (with admin rights) and does his work...email, office and etc.
What should I do first when I get there to help him?? He said he can't log-in to do his work and wants me to help him.
1) goto each computer and write down all ip's (ipconfig /all )
2) change all the accounts other than the admin account or chg it also.
I Sure would like some help along these lines!!!
- Status
- Not open for further replies.
1 - 3 of 3 Posts
Look for any error messages. If it says bad username or password, then he may be out of luck for help from this board. If it gives another error, post the EXACT error here and see if we can help. Or you can google the error yourself and this will find a starting point. If it is in a domain, and he can't login, then he needs to contact the network admin. Otherwise, follow skater's advice and reset it from the domain controller.
1 - 3 of 3 Posts
- Status
- Not open for further replies.
Tech Support Forum
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Top Contributors this Month
View All
spunk.funk
147 Replies
SpywareDr
53 Replies
wolfen1086
43 Replies
Recommended Communities
