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Okay, so, my computer's infected & I'm trying to restore it to factory settings. I already went through the F8 restore thing. I picked my language, & signed in as the administrator. Once it clicked ok it froze. I waited like 20 minutes and decided to restart the computer and start all over. Now when I press F8 it says A disk read error has occurred. Press CtrlAltDel to restart. I restart it & it just shows the same screen. How can I fix this? Help please.
 

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Another option to restore. Boot into Safe Mode and do a System Restore to a date before the infection. If it works, delete all of the previous System Restore points.
 
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