[oded_a10]

hi to all,
i have a big problem with my xp computer.
it restart automaticly without any notice randomaly (it can happan ebery 10 minutes or every 2 days).
i replace many parts of my computer but id doesn't help.

i ran sandra software and this is the result:

SiSoftware Sandra

Display on Screen
Connection : Local Computer
Device Type : Desktop

Computer Overview
Analysing...
Tip 2546 : Large memory modules should be ECC/Parity.
Finished Successfully : Yes

Mainboard
Analysing...
Notice 224 : SMBIOS/DMI information may be inaccurate.
Tip 2505 : System does not support memory error detection. Some memory errors may go unnoticed.
Tip 2511 : Some memory slots are free so the memory can be easily upgraded.
Tip 2546 : Large memory modules should be ECC/Parity.
Warning 2544 : System/Video shared memory greatly reduces performance. Use external video card.
Warning 2523 : Memory bus speed exceeds memory rated speed. Reduce memory bus speed.
Finished Successfully : Yes

Plug & Play
Analysing...
Finished Successfully : Yes

Mainboard Configuration
Analysing...
Notice 224 : System BIOS : SMBIOS/DMI information may be inaccurate.
Tip 212 : System BIOS : BIOS can be shadowed so check whether it is.
Tip 211 : System BIOS : BIOS is flash-able and socketed so it can be upgraded when needed.
Finished Successfully : Yes

Processors
Analysing...
Notice 224 : CPU 1 [Processor 0, Core 0, Thread 0] : SMBIOS/DMI information may be inaccurate.
Finished Successfully : Yes

Buses and Devices
Analysing...
Finished Successfully : Yes

Power Management
Analysing...
Notice 224 : SMBIOS/DMI information may be inaccurate.
Finished Successfully : Yes

System Resources
Analysing...
Finished Successfully : Yes

Displays and Display Adapters
Analysing...
Tip 314 : Video Adapter : מנהל התקן תצוגה ראשי (display) : Video BIOS is too old. Check for an update.
Tip 322 : Video Adapter : מנהל התקן תצוגה ראשי (display) : Turn off screen savers. Use the monitor power saving mode.
Tip 323 : Video Adapter : מנהל התקן תצוגה ראשי (display) : Remove the desktop wallpaper to save memory and improve performance.
Finished Successfully : Yes

Physical Disks
Analysing...
Warning : Optiarc DVD RW AD-5170A (ATAPI) (G : No devices found.
Warning 3104 : Optiarc DVD RW AD-5170A (ATAPI) (G : Current mode not optimal. Check settings.
Finished Successfully : Yes

SCSI Devices
Analysing...
Warning 2600 : WDC WD800JB-00JJC0 [P0 T0 H0 L0] (C (D (E (F : SCSI version does not adhere to ANSI. Probably ATA/ATAPI device.
Warning 2600 : Optiarc DVD RW AD-5170A [P1 T0 H0 L0] (G : SCSI version does not adhere to ANSI. Probably ATA/ATAPI device.
Notice 5901 : Optiarc DVD RW AD-5170A [P1 T0 H0 L0] (G : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : Optiarc DVD RW AD-5170A [P1 T0 H0 L0] (G : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Finished Successfully : Yes

Printers and Faxes
Analysing...
Finished Successfully : Yes

Ports
Analysing...
Finished Successfully : Yes

Audio Devices
Analysing...
Finished Successfully : Yes

Mice and Track-balls
Analysing...
Finished Successfully : Yes

Keyboards and Tablets
Analysing...
Finished Successfully : Yes

Smart Cards and SIMs
Analysing...
Finished Successfully : Yes

Network Adapters
Analysing...
Finished Successfully : Yes

Network (LAN)
Analysing...
Finished Successfully : Yes

IP Network
Analysing...
Finished Successfully : Yes

Operating System
Analysing...
Tip 1300 : Enter your company name or "Home" instead of "Unknown".
Warning 1316 : This copy of Windows contains Product Activation Technology.
Warning 1322 : Hardware DEP is not supported by your CPU. Software DEP in use. Consider upgrading for complete security.
Tip 1326 : .NET Framework 3.0 not installed. Install it to run the very latest .NET applications.
Tip 1325 : .NET Framework 2.0 not installed. Install it to run current .NET applications.
Tip 1324 : .NET Framework 1.1 not installed. Install to run legacy .NET applications.
Finished Successfully : Yes

Virtual Machines and Runtime Engines
Analysing...
Finished Successfully : Yes

Key Applications
Analysing...
Finished Successfully : Yes

Start Menu Applications
Analysing...
Finished Successfully : Yes

Memory Usage
Analysing...
Finished Successfully : Yes

Processes
Analysing...
Finished Successfully : Yes

Modules
Analysing...
Finished Successfully : Yes

Sessions
Analysing...
Finished Successfully : Yes

Services and Drivers
Analysing...
Tip 2130 : Alerter : Service may be disabled on Home/Professional OS version.
Tip 2130 : Computer Browser : Service may be disabled on Home/Professional OS version.
Tip 2130 : Error Reporting Service : Service may be disabled on Home/Professional OS version.
Tip 2130 : Help and Support : Service may be disabled on Home/Professional OS version.
Tip 2130 : TCP/IP NetBIOS Helper : Service may be disabled on Home/Professional OS version.
Tip 2130 : IPSEC Services : Service may be disabled on Home/Professional OS version.
Tip 2130 : Remote Registry : Service may be disabled on Home/Professional OS version.
Tip 2130 : Secondary Logon : Service may be disabled on Home/Professional OS version.
Tip 2130 : Windows Image Acquisition (WIA) : Service may be disabled on Home/Professional OS version.
Finished Successfully : Yes

Installed Applications
Analysing...
Finished Successfully : Yes

Installed Processes
Analysing...
Finished Successfully : Yes

Components & Objects
Analysing...
Finished Successfully : Yes

Users and Groups
Analysing...
Finished Successfully : Yes

Cryptography and Certificates
Analysing...
Finished Successfully : Yes

Fonts
Analysing...
Finished Successfully : Yes

Media Devices
Analysing...
Finished Successfully : Yes

DirectX
Analysing...
Finished Successfully : Yes

OpenGL
Analysing...
Finished Successfully : Yes

Remote Access Connections
Analysing...
Finished Successfully : Yes

Logical Drives
Analysing...
Warning 1800 : Hard Disk (C @ WDC WD800JB-00JJC0 (ATA) : Increase free disk space. Some programs may run out of disk space.
Warning 1825 : Hard Disk (C @ WDC WD800JB-00JJC0 (ATA) : Consider compressing the drive. Compress or delete unneeded files to increase free space.
Tip 1821 : Hard Disk (C @ WDC WD800JB-00JJC0 (ATA) : Label (name) drive.
Warning 1800 : Hard Disk (D @ WDC WD800JB-00JJC0 (ATA) : Increase free disk space. Some programs may run out of disk space.
Warning 1825 : Hard Disk (D @ WDC WD800JB-00JJC0 (ATA) : Consider compressing the drive. Compress or delete unneeded files to increase free space.
Tip 1821 : Hard Disk (D @ WDC WD800JB-00JJC0 (ATA) : Label (name) drive.
Warning 1800 : Hard Disk (E @ WDC WD800JB-00JJC0 (ATA) : Increase free disk space. Some programs may run out of disk space.
Tip 1821 : Hard Disk (E @ WDC WD800JB-00JJC0 (ATA) : Label (name) drive.
Warning 1800 : Hard Disk (F @ WDC WD800JB-00JJC0 (ATA) : Increase free disk space. Some programs may run out of disk space.
Warning 1825 : Hard Disk (F @ WDC WD800JB-00JJC0 (ATA) : Consider compressing the drive. Compress or delete unneeded files to increase free space.
Tip 1821 : Hard Disk (F @ WDC WD800JB-00JJC0 (ATA) : Label (name) drive.
Warning : CD-ROM/DVD (G @ Optiarc DVD RW AD-5170A (ATAPI) : Cannot obtain drive information; check that a disk is in the drive and it is correctly formatted.
Warning : 3.5" 1.44MB (A : Cannot obtain drive information; check that a disk is in the drive and it is correctly formatted.
Finished Successfully : Yes

Application Scan
Analysing...
Finished Successfully : Yes

Data Sources
Analysing...
Finished Successfully : Yes

File Types
Analysing...
Finished Successfully : Yes

Web Components
Analysing...
Finished Successfully : Yes

Environment Variables
Analysing...
Finished Successfully : Yes

Analysis and Advice
Finished Successfully : Yes


is there any clue is this report?
thank you for your help !!!

 

[Ericwaycotx]

Random restarts is the likely symptom of 2 issues - Overheating and Power

Download speedfan from the link below and please repost your voltages and temperatures.

http://www.softpedia.com/progDownload/SpeedFan-Download-4103.html

 

[devil_himself]

Start > Run > eventvwr.msc > copy and paste some of the recent errors

Also ...

Navigate to C:\windows\minidump
Zip some of the recent minidumps and attach them here

 

[oded_a10]

thank you for your replys.

i checked in the internet and i know about speedfan.
the temperature seems to be right.
there is no minidump.

the events in the eventlog is 6005 and 6009 (like the computer restart in proper way).
there is no virus or maleware (as much i can tell. i scan the computer many times).
it seems to me like a hardware problem.

is there a clue in the sandra report that i added to my question ?

thanks in advance,
oded

 

[Ericwaycotx]

have you checked your voltages?

 

[oded_a10]

how do i do this ?

i already run speedfan and it didn't mark any value in red.

would i ran it again and place here the results ?

is there a software that can check the hardware and the devices (if there is a failure in any of them) ?

i replace the motherboard, the harddisk, the powersuply and some more parts of my computer.

can it be the card network ?

thanks in advance!!
oded

 

[Istanbul_Lfc]

Have you installed any recent software (before the Sansoft, Speedfan etc). You may find that your Anti-Virus, Spyware might be conflicting with the new software and rebooting. Just a thought, as that was the case with my computer.

 

[oded_a10]

hi,

i remove my previous antivirus (norton) and installed new ativirus (avasft).

i have a constant connection to the internet.

i istalled tuneup software and fixed the registry problems.

it seems to me like a hardware problem (how can i know it for sure ?).

how do i find the driver/hardware that is the cause of the problem ?

best regards,
david

 

[mickg895]

I had this recently, turned out to be power supply. I had installed one to many usb devises or something. Up'd the power supply from 450w to 600w and havent had any repeats and this was a good year ago. hope this helps

 

[oded_a10]

hi to all,

i made another test with a software that called s&m that check the temperature of the computer in stress.

i check it also with speedfan and i attach the results.

is this the problem ?
is this the cause of the rebooting?
is there a power supply problem?

what part of the computer is over heating?

thanks in advance!!!!
oded