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my home screen won't load up my screen stays black and shows the mouse

1219 Views 1 Reply 2 Participants Last post by  makinu1der2
my screen stays black and shows the mouse icon and won't load my home screen?
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Hello,

Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly
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