Hello,
Having a problem I need some help with. I use dial up (terrible I know) and upon connecting to the internet everything seems fine until I open up Internet Explorer. My home page comes up but I can't go anywhere else and none of the links work. When I click anything, it freezes and then in a few seconds, Internet Explorer shuts off. My internet connection is fine and stays connected through this process. I can also use chat programs like aol with no problem. The only thing wrong is that I can't access the web. Oddly, the problem typically lasts for most of the day and then sometimes in the evening, it starts working normally. I do NOT have virus protection but I did run trend micro online virus scan and it found nothing. Any suggestions appreciated. Below is the Hijackthis log. Thanks
Logfile of HijackThis v1.98.2
Scan saved at 12:29:28 AM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Kazaa\kazaa.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\browser1.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\actxprxy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\system32\n?tepad.exe
C:\Program Files\apsi\wtta.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\Searchx.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfglobal.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {179A9A66-0AFB-260B-8888-534046E9FDCB} - C:\WINDOWS\system32\bvht.dll (file missing)
O2 - BHO: (no name) - {19A46635-FAA8-D554-83EE-F00A7208A5CB} - C:\WINDOWS\system32\ddutcvo.dll (file missing)
O2 - BHO: (no name) - {27B7AA66-27CB-163B-A5B8-636D76D9D0FB} - C:\WINDOWS\system32\bvht.dll (file missing)
O2 - BHO: (no name) - {29895635-D798-E564-AEDE-C027423888FB} - C:\WINDOWS\system32\ddutcvo.dll (file missing)
O2 - BHO: (no name) - {535D2B08-EC90-9A36-EE1C-BFEE8CF3EEC8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\FIXCOM~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {565D2B08-EC93-9F32-EE1C-BFEE8CF3EEC8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {575D2B7E-EC93-EC46-EE68-CEEEF987EEBE} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {66701B08-C1A3-AF02-C32C-8FC3BCC3C3F8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TbaCu.exe] C:\documents and settings\owner\local settings\temp\TbaCu.exe
O4 - HKLM\..\Run: [S.exe] C:\documents and settings\owner\local settings\temp\S.exe
O4 - HKLM\..\Run: [033759ddf10c] C:\WINDOWS\System32\browser1.exe
O4 - HKLM\..\Run: [VBundleOuterDL] C:\Program Files\VBouncer\BundleOuter.EXE
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [936c8c665341] C:\WINDOWS\system32\actxprxy.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acwra] C:\WINDOWS\system32\n?tepad.exe
O4 - HKCU\..\Run: [Notn] C:\Program Files\apsi\wtta.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Musica - {AF0828BC-CB46-4C8D-95B6-8A7C4988F9FF} - c:\corp-libremp3\entrar.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: v3cab - http://searchmiracle.com/cab/v3cab.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt0_x.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...0d110d0a9e2a:05ebe1d2cc8b9a2440c337c1b770adf2
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
Having a problem I need some help with. I use dial up (terrible I know) and upon connecting to the internet everything seems fine until I open up Internet Explorer. My home page comes up but I can't go anywhere else and none of the links work. When I click anything, it freezes and then in a few seconds, Internet Explorer shuts off. My internet connection is fine and stays connected through this process. I can also use chat programs like aol with no problem. The only thing wrong is that I can't access the web. Oddly, the problem typically lasts for most of the day and then sometimes in the evening, it starts working normally. I do NOT have virus protection but I did run trend micro online virus scan and it found nothing. Any suggestions appreciated. Below is the Hijackthis log. Thanks
Logfile of HijackThis v1.98.2
Scan saved at 12:29:28 AM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Kazaa\kazaa.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\browser1.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\actxprxy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\system32\n?tepad.exe
C:\Program Files\apsi\wtta.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\Searchx.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfglobal.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {179A9A66-0AFB-260B-8888-534046E9FDCB} - C:\WINDOWS\system32\bvht.dll (file missing)
O2 - BHO: (no name) - {19A46635-FAA8-D554-83EE-F00A7208A5CB} - C:\WINDOWS\system32\ddutcvo.dll (file missing)
O2 - BHO: (no name) - {27B7AA66-27CB-163B-A5B8-636D76D9D0FB} - C:\WINDOWS\system32\bvht.dll (file missing)
O2 - BHO: (no name) - {29895635-D798-E564-AEDE-C027423888FB} - C:\WINDOWS\system32\ddutcvo.dll (file missing)
O2 - BHO: (no name) - {535D2B08-EC90-9A36-EE1C-BFEE8CF3EEC8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\FIXCOM~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {565D2B08-EC93-9F32-EE1C-BFEE8CF3EEC8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {575D2B7E-EC93-EC46-EE68-CEEEF987EEBE} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: (no name) - {66701B08-C1A3-AF02-C32C-8FC3BCC3C3F8} - C:\WINDOWS\system32\vyhv.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TbaCu.exe] C:\documents and settings\owner\local settings\temp\TbaCu.exe
O4 - HKLM\..\Run: [S.exe] C:\documents and settings\owner\local settings\temp\S.exe
O4 - HKLM\..\Run: [033759ddf10c] C:\WINDOWS\System32\browser1.exe
O4 - HKLM\..\Run: [VBundleOuterDL] C:\Program Files\VBouncer\BundleOuter.EXE
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [936c8c665341] C:\WINDOWS\system32\actxprxy.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acwra] C:\WINDOWS\system32\n?tepad.exe
O4 - HKCU\..\Run: [Notn] C:\Program Files\apsi\wtta.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Musica - {AF0828BC-CB46-4C8D-95B6-8A7C4988F9FF} - c:\corp-libremp3\entrar.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: v3cab - http://searchmiracle.com/cab/v3cab.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt0_x.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...0d110d0a9e2a:05ebe1d2cc8b9a2440c337c1b770adf2
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab