My documents don't come under my computer

2985 Views 7 Replies 2 Participants Last post by justpassingby, Jun 12, 2008

sanjoyganguly

Discussion Starter · Jun 9, 2008

Hi all,

Nice to learn that the problem got solved that side.

But at my end it still persisits even after doing the registry changes as suggested.

Ples help.

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Re: Lost my folder in files stored on this computer

Hi sanjoyganguly and welcome to TSF !

We prefer to keep one thread per user, please start your own thread and give us more info.

XP Home, Pro, MCE ? Admin or limited account ? What security softwares do you use ? have you installed all latest updates ? Have you tried the instructions in post #6 before trying the registry change ? Had you installed anything new or run some program before the problem started ? Could you have gotten some malware while visiting a particular website ? Have you tried system restore or starting Windows using the last known good configuration ?

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sanjoyganguly

Discussion Starter · #3 · Jun 10, 2008

Re: Lost my folder in files stored on this computer

Hi,

Thanks for the response.

I am using win xp professional SP2. The av used are Mcafee and Avira. Though the problem is not with showing the My documents in the desktop, I have tried that too.

The issue is that In this computer My documents don't come under my computer.....but in my home pc it does

I have tried the steps given above and the powertoys.....but with no effect.

Can u pls help me on this.

Regards,

Sanjoy

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justpassingby

· #4 · Jun 10, 2008

related thread : http://www.techsupportforum.com/f10/lost-my-folder-in-files-stored-on-this-computer-175379.html

You didn't start your own thread as I asked you. I did it for you.

The problem is that the "my documents" icon is not showing on the desktop under the "my computer" icon, right ?

You shouldn't run 2 antiviruses at the same time, they will conflict with each other. Pick one between McAfee and Avira and uninstall the other one.

What Firewall do you use ?

Please answer my other questions :

Admin or limited account ?
Have you installed all latest updates ?
Had you installed anything new or run some program before the problem started ?
Could you have gotten some malware while visiting a particular website ?
Have you tried system restore or starting Windows using the last known good configuration ?

Do you have the XP Pro SP2 install CD ?

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sanjoyganguly

Discussion Starter · #5 · Jun 11, 2008 (Edited)

At the outset let me thank you for starting a new thread for me.

I think you got me slightly wrong....might be I have not been able to spell out the same.

The My Documents is very much in the desktop, no probs with that. The issue is that My Documents is not being listed when I open My computer, I can only view the logical drives that are present . In my home pc I have it under the drives in a category called "Files Stored in The computer".

This problem never started. It was like this from day 1 (even when there was 1 Antivirus).

To answer ur quesries:

Admin or limited account ? Admin
Have you installed all latest updates ? Yes
Had you installed anything new or run some program before the problem started ? This issue was there from day1
Could you have gotten some malware while visiting a particular website ? This issue was there from day1
Have you tried system restore or starting Windows using the last known good configuration ? This issue was there from day1

Do you have the XP Pro SP2 install CD ? Yes Sys admin should be having
Please let me know what I am supposed to do to solve this issue.

Thanks & regards,

Sanjoy

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justpassingby

· #6 · Jun 12, 2008

Ok, backup your registry (I advise erunt) then try this :
My Documents folder missing in My Computer

Please uninstall one of your antiviruses if you're running Avast antivirus and McAfee antivirus at the same time. Make sure the one you keep is up-to-date.

http://www.techsupportforum.com/f174/pc-safety-and-security-what-do-i-need-115548.html :

Now, one piece of advice that applies equally to AVs and firewalls. You only need one of each! Having more than one firewall and AV can cause possible conflicts and system instability. Although you may think you have more protection by having more than one of each, it could cause you problems you were not expecting.

http://www.techsupportforum.com/f174/is-your-pc-running-slow-247566.html :

Never use more than one Anti Virus. Although it might sound like a great idea to run two or more, in reality it’s not. AVs usually have a ‘real time’ monitor that helps protect your system. This monitor will want to have a look at any file that changes or has been added to the system. If you have 2 AVs then every time one looks at a file, the other AV will think that file has changed so it will want to take a look as well. Now the second AV thinks that file has changed so it wants another look. So, of course, the first AV thinks that file has changed….you get the idea. You could end up with an unstable system, a really slow system or unexplained crashes.

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sanjoyganguly

Discussion Starter · #7 · Jun 12, 2008

Thanks for the response but I have already tried the same before posting the issue, but in vain.

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justpassingby

· #8 · Jun 12, 2008 (Edited)

Could be something in the group policy settings (start => run => gpedit.msc). I don't have access to these settings on my XP Home system so you'll have to wait for someone who knows more or see with your system admin about it.

edit : with gpedit.msc try User Configurations => Administrative Templates => Windows Components => Windows Explorer
and make sure "Remove Shared Documents from My Computer" is disabled.

See if any of these results on google help :
http://www.google.com/search?hl=en&q=restore+"files+stored+on+this+computer"&btnG=Search

Is this your own personal computer or a computer you got from your office ? Is day 1 the day you installed the OS on the computer yourself or the day you got it from the office or received it with Windows preinstalled ?

If your computer is part of a network domain I guess your documents folder could be stored on the network, thus not appearing under "files stored on this computer".

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