Tech Support banner

Status
Not open for further replies.
1 - 7 of 7 Posts

·
Registered
Joined
·
30 Posts
Discussion Starter #1
Hi there folks.

I am posting this on behalf of my dad. His computer running really really slow. I have done a lot of the things in Glaswegians "computer running slow" thread but even that took me ages as going between files and folders was so slow. His hard drive has plenty of room and when I look at his CPU usage by pressing ctrl alt delete it is sitting at roughly 10%

I was wondering if running a DDS and posting it up here you guys might be able to spot what the problem is.

I will post the two DDS reports in the next posts to keep it tidy.
 

·
Registered
Joined
·
30 Posts
Discussion Starter #2
DDS (Ver_10-03-17.01) - NTFSx86
Run by -Terry Daly at 12:19:15.26 on 12/05/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.41 [GMT 1:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\-Terry Daly\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://uk.ask.com?o=15153&l=dis
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Microsoft Internet Explorer provided by Orange UK
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Orange: {4e7bd74f-2b8d-469e-a1fb-f862b587b57d} - c:\progra~1\orange3\orange3.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {cde8eab9-cef3-4885-b12f-26960a25c800} - c:\program files\video activex access\iesplg.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Wanadoo: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\wanadoo\wsbar\WSBar.dll
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-gb\msntb.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Orange: {4e7bd74f-2b8d-469e-a1fb-f862b587b57d} - c:\progra~1\orange3\orange3.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Protection Bar: {df4e7a0c-e233-4906-b4c1-a404356541ff} - c:\program files\video activex access\iesbpl.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SsAAD.exe] c:\docume~1\-terry~1\desktop\kevin\SsAAD.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [1-Click PC Fix Scheduler] c:\program files\1-click pc fix v4\1-Click PC Fix Scheduler.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [WinampAgent] c:\program files\winamp\winampa.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SM_IAN] c:\program files\advancedcleaner free\ian_monitor.exe
mRun: [2131743181] e:\ureg\pentax_win_gm_10042005.exe /r "e:\ureg\Pentax_Win_GM_10042005.rpd"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
mExplorerRun: [user32.dll] c:\program files\video activex access\iesmn.exe
StartupFolder: c:\docume~1\-terry~1\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
StartupFolder: c:\docume~1\-terry~1\startm~1\programs\startup\weather.lnk - c:\program files\weather\Weather.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: orange search - file://c:\program files\orange3\cache\SelectedContextSearch.htm
IE: Search with Wanadoo - c:\progra~1\wanadoo\wsbar\WSBar.dll/VSearch.htm
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Yahoo! Poker - hxxp://download.games.yahoo.com/games/clients/y/pt1_x.cab
DPF: Yahoo! Pool 2 - hxxp://download.games.yahoo.com/games/clients/y/pote_x.cab
DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {33363249-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/i263_32.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} - hxxp://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} - hxxp://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} - hxxp://messenger.zone.msn.com/binary/Chess.cab31267.cab
DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} - hxxp://zone.msn.com/bingame/zpagames/zpa_kqrp.cab56961.cab
Notify: igfxcui - igfxsrvc.dll
Notify: WRNotifier - WRLogonNTF.dll
STS: fluobromide: {e7aff349-39e1-4a96-a13d-24983440b44a} - c:\windows\system32\igkvf.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\-terry~1\applic~1\mozilla\firefox\profiles\qua2bcwk.default user\
FF - prefs.js: browser.search.defaulturl - hxxp://uk.search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - plugin: c:\program files\mozilla firefox\plugins\npampx3.0.84.2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPnsv_vp3_mp3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPStreamPlug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-14 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-14 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-14 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-14 56816]
S2 Ca533av;DV Series Video Capture;c:\windows\system32\drivers\ca533av.sys --> c:\windows\system32\drivers\Ca533av.sys [?]
S3 k600bus;Sony Ericsson 600i driver (WDM);c:\windows\system32\drivers\k600bus.sys --> c:\windows\system32\drivers\k600bus.sys [?]
S3 k600mgmt;Sony Ericsson 600i USB WMC Device Management Drivers;c:\windows\system32\drivers\k600mgmt.sys --> c:\windows\system32\drivers\k600mgmt.sys [?]
S3 k600obex;Sony Ericsson 600i USB WMC OBEX Interface Drivers;c:\windows\system32\drivers\k600obex.sys --> c:\windows\system32\drivers\k600obex.sys [?]
S3 pfsvgae;pfsvgae;\??\c:\docume~1\-terry~1\locals~1\temp\pfsvgae.sys --> c:\docume~1\-terry~1\locals~1\temp\pfsvgae.sys [?]

=============== Created Last 30 ================

2010-05-12 10:22:37 0 d-----w- c:\program files\ACW
2010-05-12 10:08:57 16925 ----a-w- c:\windows\system32\dllcache\w940nd.sys
2010-05-12 10:07:59 185344 ----a-w- c:\windows\system32\dllcache\thawbrkr.dll
2010-05-12 10:06:59 25034 ----a-w- c:\windows\system32\dllcache\smcpwr2n.sys
2010-05-12 10:05:59 23936 ----a-w- c:\windows\system32\dllcache\sccmn50m.sys
2010-05-12 10:04:59 159232 ----a-w- c:\windows\system32\dllcache\ptpusd.dll
2010-05-12 10:03:57 61696 ----a-w- c:\windows\system32\dllcache\ohci1394.sys
2010-05-12 10:02:56 35200 ----a-w- c:\windows\system32\dllcache\msgame.sys
2010-05-12 10:01:59 253952 ----a-w- c:\windows\system32\dllcache\kdsusd.dll
2010-05-12 10:00:59 26624 ----a-w- c:\windows\system32\dllcache\icam3ext.dll
2010-05-12 09:59:59 11264 ----a-w- c:\windows\system32\dllcache\fxssend.exe
2010-05-12 09:58:59 171520 ----a-w- c:\windows\system32\dllcache\el99xn51.sys
2010-05-12 09:57:59 110592 ----a-w- c:\windows\system32\dllcache\dc260usd.dll
2010-05-12 09:56:59 39680 ----a-w- c:\windows\system32\dllcache\cb325.sys
2010-05-12 09:55:59 13824 ----a-w- c:\windows\system32\dllcache\bulltlp3.sys
2010-05-12 09:54:59 36224 ----a-w- c:\windows\system32\dllcache\an983.sys
2010-05-09 13:31:13 40 ----a-w- c:\windows\WinInit.Ini
2010-05-06 18:54:27 0 d-----w- c:\docume~1\-terry~1\applic~1\Uniblue
2010-05-03 16:26:08 0 d--h--r- c:\documents and settings\-terry daly\Recent
2010-05-02 17:45:16 0 ----a-w- c:\windows\IntIgn0xF28456.dat
2010-05-02 16:39:27 0 d-----w- c:\program files\1-Click PC Fix v4
2010-05-02 12:10:57 0 d-sh--w- c:\documents and settings\-terry daly\IECompatCache
2010-04-28 09:32:34 19521 ----a-w- c:\windows\hpqins13.dat

==================== Find3M ====================

2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-02-25 10:54:36 11070976 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-02-24 13:11:07 455680 ----a-w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-24 09:54:25 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-02-17 08:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-17 08:10:28 2189952 ----a-w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-02-12 10:03:03 293376 ------w- c:\windows\system32\browserchoice.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\dllcache\6to4svc.dll
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-11 12:02:15 226880 ----a-w- c:\windows\system32\dllcache\tcpip6.sys
2006-12-22 18:01:48 278528 -c--a-w- c:\program files\common files\FDEUnInstaller.exe
2004-09-10 15:02:27 56 -csh--r- c:\windows\system32\C6FFB8F324.sys
2004-09-10 15:02:27 10022 -csha-w- c:\windows\system32\KGyGaAvL.sys
2008-10-11 16:16:53 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101120081012\index.dat

============= FINISH: 12:19:57.39 ===============
 

·
Registered
Joined
·
30 Posts
Discussion Starter #3
I am posting this because as I have said it's my dad's computer. I don't know how to ZIP and I will be checking the forum later and talking him through any instructions you give. so just in case it is needed I am posting it now.


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 03/03/2003 10:49:44
System Uptime: 05/12/2010 12:03:14 (-4968 hours ago)

Motherboard: Dell Computer Corporation | |
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | Socket 478 | 2392/400mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 112 GiB total, 96.287 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is CDROM (CDFS)

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

32 Bit HP CIO Components Installer
ACDSee for PENTAX 3.0
Adobe Acrobat 5.0
Adobe Flash Player 10 Plugin
AOL Connectivity Services
ArcSoft PhotoImpression 4
ArcSoft PhotoStudio 5.5
ArcSoft VideoImpression 2
Ask Toolbar
Avira AntiVir Personal - Free Antivirus
BACS
BCM V.92 56K Modem
Broadcom Advanced Control Suite
BTOffer
BufferChm
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
Digital Line Detect
DJ_AIO_03_F4200_ProductContext
DJ_AIO_03_F4200_Software
DJ_AIO_03_F4200_Software_Min
DVD Creator3
DVDSentry
Easy-WebPrint
Easy CD Creator 5 Basic
EPSON Printer Software
eSupportQFolder
F4200
F4200_Help
Google Earth
Google Toolbar for Internet Explorer
GPBaseService
GPBaseService2
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976002-v5)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HP Customer Participation Program 10.0
HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 3.5
HP Smart Web Printing
HP Solution Center 13.0
HP Update
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
IExplorer Security Plug-in
Intel(R) Extreme Graphics Driver
Internet Explorer Secure Bar
J2SE Runtime Environment 5.0 Update 10
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
LightScribe 1.6.43.1
Macromedia Flash Player 8
Macromedia Shockwave Player
MagicHoldem Calculator
MarketResearch
Messenger Service
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works 7.0
Modem Helper
Mozilla Firefox (3.6.3)
MSN Toolbar
MSVCSetup
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
OpenMG AAC Add-on Module 1.0.00
OpenMG Limited Patch 4.5-06-05-12-01
OpenMG Secure Module 4.5.01
OpenOffice.org Installer 1.0
Orange Search Toolbar
Paint Shop Pro 7
Personal Ancestral File 5
PSSWCORE
QuickTime
QuickTime for Windows (32-bit)
Safari
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Shockwave
Shop for HP Supplies
SmartWebPrintingOC
SolutionCenter
SpywareGuard v2.2
Status
StreamPlug Player
Toolbox
TrayApp
Ulead Photo Explorer 6.0
Ulead Photo Express 4.0 My Custom Edition
Uninstall 1.0.0.1
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoLAN VLC media player 0.8.0
VideoToolkit01
Viewpoint Media Player
Virtual Earth 3D (Beta)
WebFldrs XP
WebReg
Winamp (remove only)
Windows Genuine Advantage Notifications (KB905474)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Install Manager
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

12/05/2010 11:09:42, information: Windows File Protection [64017] - Windows File Protection file scan completed successfully.
12/05/2010 10:54:24, information: Windows File Protection [64004] - The protected system file c:\windows\system32\oembios.sig could not be restored to its original, valid version. The file version of the bad file is 0.0.0.1 The specific error code is 0x800b0100 [No signature was present in the subject. ].
12/05/2010 10:54:23, information: Windows File Protection [64020] - Windows File Protection scan found that the system file c:\windows\system32\oembios.sig has a bad signature. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
12/05/2010 10:54:23, information: Windows File Protection [64004] - The protected system file c:\windows\system32\oembios.dat could not be restored to its original, valid version. The file version of the bad file is 0.0.0.1 The specific error code is 0x800b0100 [No signature was present in the subject. ].
12/05/2010 10:54:22, information: Windows File Protection [64020] - Windows File Protection scan found that the system file c:\windows\system32\oembios.dat has a bad signature. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
12/05/2010 10:54:22, information: Windows File Protection [64004] - The protected system file c:\windows\system32\oembios.bin could not be restored to its original, valid version. The file version of the bad file is 0.0.0.1 The specific error code is 0x800b0100 [No signature was present in the subject. ].
12/05/2010 10:54:18, information: Windows File Protection [64020] - Windows File Protection scan found that the system file c:\windows\system32\oembios.bin has a bad signature. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
12/05/2010 10:53:55, information: Windows File Protection [64016] - Windows File Protection file scan was started.
07/05/2010 10:39:12, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
07/05/2010 10:27:47, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
07/05/2010 10:26:03, error: Service Control Manager [7000] - The DV Series Video Capture service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================
 

·
TSF Security Manager, Emeritus
Joined
·
42,837 Posts
Hi Laurel

System Uptime: 05/12/2010 12:03:14 (-4968 hours ago)
Please - reboot this poor machine. Better yet, shut it down, wait a couple minutes then boot it back up. :smile:

How much RAM does this machine have? I'm seeing less than 512 gb of RAM
 

·
Registered
Joined
·
30 Posts
Discussion Starter #5 (Edited)
Hi Laurel

Please - reboot this poor machine. Better yet, shut it down, wait a couple minutes then boot it back up. :smile:

How much RAM does this machine have? I'm seeing less than 512 gb of RAM
I can guarentee it gets shut down and switched off at the wall ever night. Do you think that might be something to do with the speed he is getting?


I used to live there and used it regularly. How can I check the ammount of RAM the machine has if he can't remember?
 

·
TSF Security Manager, Emeritus
Joined
·
42,837 Posts
That's what I thought. I'm not seeing any malware here and I highly suspect not enough RAM to be the cause of the slowness. It simply isn't enough to run Windows XP and all the software on that system.

I would suggest you talk it over with the folks in our Windows XP Support section.
 
1 - 7 of 7 Posts
Status
Not open for further replies.
Top