Tech Support banner

1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
Hello! So, yesterday, i was using my laptop normally, and it was charging properly. I unplugged it and used it for about 1 and a half hour, and it was time to plug it back in so it could charge. Nothing out of the ordinary here, however, i went to get the AC adapter so i could charge it again, the adapters cable got detached while i was walking and it fell to the floor, not from a very big height, so i didnt give it much importance. Then plugged it in.. nothing. It didnt even indicate it was plugged in on the computers screen or the LED for the battery. However it was running pretty well all the time! So im hoping this isnt the battery. I already got a new AC adapter but its gonna arrive tomorrow or wednesday. I just want to make sure this is the adapter and not my laptop, sorry, im just very worried since i have all my work in it hehe. What do you think? Could it be the adapter? (I know its kind of a silly question but still) I hope it is.. thank you!
 

·
Team Manager, Microsoft Support
Joined
·
27,014 Posts
No way to know until the new one arrives.
 

·
TSF Moderator , Hardware Team , Networking Team
Joined
·
6,945 Posts
It is not uncommon for the jack that the charger plugs into to get damaged. So much so that some laptop manufacturers are making it a fairly simple to replace it. On the laptops that don't have that though, it can be a tedious and time-consuming job to replace the damaged jack. The laptop needs to be disassembled, all the way down to removing the motherboard. Once that's out, de-solder the old jack, replace it with a new one and then re-assemble the laptop and test.

Doc - Citizen Lab's "Security Planner" (Bruce Schneier advisor) - Motherboard's comprehensive "Guide to Not Getting Hacked" - EFF's "Surveillance Self-Defense" - John Scott-Railton's "Digital Security Low Hanging Fruit" - "Digital Security and Privacy for Human Rights Defenders"

 
1 - 3 of 3 Posts
Top