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Discussion Starter · #1 · (Edited)
Hi,

OK. For whatever (probably dumb) reason, I was defragging my tower from a remote desktop connection when the power went out of the house.

Upon restart, I got to the XP main screen and it looped. safe mode hangs at mup.sys (which I understand is not poor mup's fault but whatever comes after it)

the MS Recovery Console has this to say:

A problem has been detected and windows has been shut down to prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME
later:

Technical information:

*** STOP: 0x000000ED (0x84B339E0, 0xC0000006, 0x000000000, 0x000000000)
Every thing I've read suggests put SOMETHING in the CD drive, whether a repair/install disc, some miracle freeware disc, etc.

problem is, the motor burned out on my CD drive, and I am not in a position to replace/fix it. So...no discs.

Is there ANY way to get to my documents?

I have an external hard drive waiting to store all my data - years worth of stuff that I foolishly never backed up. I had actually just bought the EHD and was defragging to start that process!

Any help would be much appreciated, I've been looking things up for 2 days now. It's XP SP2 Media Edition, if that helps/matters.

Dan
 

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Or, you can take out the hardrive thats currently in the computer by removing the case and unplugging the cabels and take it to a friends computer and slave it. Thus giving you the chance to plug in your external hd and back it up that way.
 

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Hello Dan, Welcome to TSF! :wave:

You could also try this...

Boot the computer from a 'cold' start continually tapping the F8 Key then select Last Known Good Configuration; allow the computer to reboot, this should get you to the Desktop.

Kind Regards,
 

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Discussion Starter · #5 ·
Hello Dan, Welcome to TSF! :wave:

You could also try this...

Boot the computer from a 'cold' start continually tapping the F8 Key then select Last Known Good Configuration; allow the computer to reboot, this should get you to the Desktop.

Kind Regards,
yeah this was one of the first things I tried. No go, just looped back.

Thanks for the welcome. I should add a couple of things:

Its a 250GB HD and I had it almost full, and had not really defragged in a LONG time. I was moving a lot of big files all over the place.

I unfortunately only have this hard drive/computer. The only partition besides the main one is the HP recovery one, which will wipe everything out, as I understand.

am I S.O.L.?
 

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OK clockout,
See if you can get into the Recovery Console, by booting the computer via the Windows® XP CD.
When the Welcome to Set Up screen appears, tap r to enter the Recovery Console...if you are prompted to enter the Administrator Password, just hit Enter.
Once at the command prompt, type in FIXBOOT > Enter, and follow the prompts.
Give this a try and post back with the outcome.

Kind Regards,
 

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Hi clockout,

Without a CD-ROM Drive you are pretty much 'burnt toast' with this issue.
You need to replace the CD-ROM Drive to progress any further.

Regards,
 

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Hi

Not intending to hijack the thread, but interested if a cure for this was found.
My system also hangs at Mup.sys in safe mode. I can get into the recovery console - but can't get as far as the command prompt before it wants to restart again!!:sigh:
 
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