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Discussion Starter · #1 ·
2 weeks ago, I think it was a Monday, my sister turned off the computer for the night... the next morning she turned it on and the mouse didn't work.

The mouse is USB connected and isn't responding. The red light on the bottom is turned on, but it won't move the cursor. When I plugged in my Mp3 player, it didn't really respond, just the Charging screen flashes every few seconds, then turns off again...

And when I go to 'My Computer', the places where 'Driver E-J' usually is, is gone. It's just blank slots where they should be, then shows 'Erin's Documents', 'Shelly's Documents' files....

Is this a virus or something else?

We've been running the full version of Stop Sign over and over again hoping it would find something, but it doesn't pick anything up.
 
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Hi xErin and welcome to TSF :wave:

It seems that you might have an issue with drivers on your computer so we will now do a check with the Windows Device Manager to make sure of this. Please follow the steps below:

Windows XP Method

  • Click Start
  • Click Run
  • Type in devmgmt.msc and click Ok

In your next post report back if you see yellow exclamation marks, or red X's on any icon in the Device Manager.
 
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