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Discussion Starter #1
Start Up Error Message

I have been recently getting this error message when I turn on the computer and it starts to load windows ME:

"Windows could not upgrade the file %1 from %2
%1: 2

Windows could not upgrade one or more system files before starting.
Windows may not start or run properly.
If windows fails to start runs SETUP again.

Press any key to continue."

So then I press the spacebar and windows loads fine. Please help me because I am getting tired of always having to press the space bar to load windows. Thanks
 

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Hi ThEgReAtOnE! Welcome to the TSF.

Try renaming the WININIT.INI file to WININIT.BAK and reboot. If you cannot rename the file in windows you may need to reboot to a command prompt and rename the file.

Let us know how this goes.

Bv
 

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Ok, I went in to the C:\Windows directory through windows and found WININIT, but there is already a WININIT.BAK file already there, then next to it there is a wininit config file. Do I just need to rename the wininit config file? And if I do that and that dosent work, could you please tell me what to do next? Thanks
 

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NP. Since there is already a wininit.bak file, just rename the WININIT.INI file to WININIT.old
 

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I am running Norton System Works 2002, does this program make it give the error message? Also I am kinda rusty at DOS commands, i dont remember how to rename the WININIT file in DOS, could you please help me?
 

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Oh yeah one more thing, when i went to look for the WININIT file there are a bunch of them now, here are the ones that i have:

WININIT.BAK
WININIT.ERR
WININIT.SAV
WININIT.TMP
WININITLOG.OLD

:confused: Why are all those there now? :upset:
 

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Discussion Starter #8
Ok, I am still having problem with the "Windows could not update the file %1 from %2 %1: 2" error message. I have go in and renamed the WININIT file from WININIT.INI to WININIT.BAK and it worked once and then when i restarted it came back. So I unstalled Norton System works because i thought it was that, nope wrong again:upset: No i have even more problems, because it wont let me reinstall Norton System Works because it says "Norton has detected a version already on this computer, please uninstall the old version before you install the new one" :upset: :upset: Please help me out, I really want to get rid of the start up error message, i do not know what to do.
 

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Discussion Starter #10
Im sorry, this computer is pissin me off, and I thought no one was gonna answer my question so i posted a new one.
 

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heres the link and the info follows....

http://service4.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407?OpenDocument&src=hot&prod=Norton SystemWorks&ver=2002 Standard Edition for Windows 2000/NT/Me/98/XP&stg=2&base=http://www.symantec.com/techsupp/nsys/&next=nsw_2002_se_search_solve_install.html&sone=nsw_2002_se_tasks.html&tpre=

Situation:
You encounter problems while installing Norton SystemWorks 2002, or a technician advised you to download and use the Norton SystemWorks cleanup utility to help solve problems with installing Norton SystemWorks 2002. You may see a message while installing Norton SystemWorks 2002 that a previous version was detected, even after uninstalling the previous version.


Solution:
SymClean is a small program that is used to uninstall Norton SystemWorks (NSW). Older versions of NSW must be uninstalled before Norton SystemWorks 2002 can be installed.

Why use SymClean?
Normally, NSW is uninstalled through the Add/Remove Programs applet in Control Panel (this utility is named Add/Change in Windows XP). In some cases the Windows utility will not remove all of the files and registry entries for NSW. However, SymClean removes the files and registry entries that are necessary for NSW 2002 to install successfully.

Which versions of SymClean should you use?
SymClean is available as a .zip file and an .exe file. Use the .zip version if you have an unzipping utility, such as WinZip or Zip Magic. The .zip version of SymClean enables you to decide where the SymClean files are stored on your computer.

If you do not have a zip utility, then use the .exe version named Symcln.exe. This version does not require an unzipping utility and automatically copies the SymClean files in the \Windows\Temp folder.

How do you use SymClean?
If Norton AntiVirus is installed, whether as a stand-alone product or as a part of Norton System Works or Norton Internet Security, then disable Email Protection and Script Blocking. For more information, see the document that is appropriate for the version of Norton Antivirus that is currently installed:
How to enable or disable email scanning in Norton AntiVirus 2002
How to enable or disable email scanning in Norton AntiVirus 2001
How to enable or disable email scanning in Norton AntiVirus 2000
How to disable script blocking in Norton AntiVirus 2002.

Download the version of SymClean that you want to use:

To download SymClean.zip , click the SymClean.zip icon, below.
To download Symcln.exe, click the SYMCLN.EXE icon.



1. In the File Download dialog box, click "Save this file to disk," and then click OK.
2. Set Save In to Desktop, and then click Save. The file will download and be saved on your desktop.

For the .zip version:
1. Create a new folder on the desktop. Right-click anywhere on a blank area of the desktop, click New, and then click Folder. Name the folder Symclean.
2. Use any zip file utility to unzip SymClean.zip. Unzip the file to the Symclean folder on the desktop. Thirteen files will be unzipped from the SymClean.zip file.
3. Close all other programs.
4. Open the Symclean folder and double-click the SymClean.exe file to start the SymClean utility.

For the .exe version:
1. Close all other programs.
2. Simply double-click on the Symcln.exe icon to start the SymClean utility.

For either version, after clicking the SymClean.exe file, the Symantec Application Cleanup Utility dialog box appears.





1. Other than Close, you have two choices: Add/Remove and Continue.
a. Click Add/Remove if you have not used the Add/Remove Programs utility to uninstall an older version of NSW.
b. Click Continue if you have used the Add/Remove Programs utility to uninstall the previous version of NSW, but you still encounter a problem when trying to install NSW 2002. The following dialog box appears.





NOTE: You can choose to uninstall individual programs, but we recommend that you uninstall all of them before running the NSW 2002 installation.

2. Click Remove All to remove all items listed. A warning message will appear prompting for confirmation.
3. Click Yes to proceed, or click No to return to the main dialog box. After the clean-up tool is finished, you will see a message prompting you to restart the computer.
4. If you uninstalled Norton AntiVirus only, then follow the instructions in the document How to uninstall Norton AntiVirus using the Rnav.exe removal tool.
5. Restart the computer, and proceed with the installation of NSW 2002.

For additional information to prepare your computer before installing new software, see the document How to prepare your computer before installing Norton SystemWorks.

NOTE: If SymClean cannot remove all of the remnants of the NSW program, then Windows may have been upgraded while NSW or one of its component products was installed. In these cases, you may need to perform a manual uninstallation of NSW or the component products that are part of NSW. See the document How to uninstall Norton SystemWorks manually for NSW, or the following documents for the individual products that are part of NSW:
How to uninstall Norton AntiVirus
How to manually uninstall Norton Utilities 2001 for Windows 9x/Me
How to manually uninstall Norton Utilities 2001 for Windows NT/2000
How to manually uninstall Norton Utilities 2002 for Windows 9x/Me
How to manually uninstall Norton Utilities 2002 for Windows NT/2000/XP
How to manually uninstall Norton Utilities versions 4.0 and 4.5 for Windows 9x
How to uninstall Norton CleanSweep manually
 

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SystemWorks re-install

The reason that Norton SystemWorks won't re-install is because there are files that were supposed to be deleted after your machine rebooted.

Those files would normally be removed by the Wininit.ini, but there is something wrong with the processing of the wininit.ini on your computer.

The files that Norton SystemWorks is looking for that are preventing the install are:

SymSetup.ini
Atom.txt

If you delete these files you will be able to install. This won't fix the problem with your Wininit.ini getting processed. So you will continue to have other related problems because file-in-use handling is messed up that computer.

-Ellery
 
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