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I believe this is an issue with your monitor being incompatible with the refresh rate set in your display settings. In the Control Panel, go to display settings, click adapter. There should be a drop down that says "refresh rate". Select "adapter default".

If this doesn't work, you'll want to keep lowering the refresh rate until your error disappears.

Hope this helps.
 

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Does it say this from the start or just after windows loads?

If you see the BIOS screen, hold F8 to boot into safe mode with minimum drivers and see if you can change it in that.
 

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Discussion Starter #5
it says this from the start.
I tried ctl alt del but this has no effect.
this happened when i changed the screen area size in settings
 

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Can you use the menu built into your monitor?

If so, see if there is an option to reset it.

The reset function might also be a button, so look for that too.

When you say you changed the screen size, do you mean on the monitor or that you changed the resolution in windows?
 

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Something is not adding up here...

Even if you change the resolution settings in Windows, you still should get the BIOS setup screen and the windows spash screen at boot, if nothing else.

is the monitor cable plugged into the video card all the way?

edit: by monitor settings, I mean the stuff on the front panel of the monitor, not in the display settins of windows
 

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Discussion Starter #9
this "sync of range" message is on screen all the time.
when i press the settings buttons on the front of the monitor i get no response
 

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You have me stumped...

Whatever this is, it really doesn't seem possible that it could be caused by whatever you did in windows.
 

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Discussion Starter #11
:smooch: :smooch:
Thanks for your help.
I will let u know tomorrow if I get this fixed.

best regards
 

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Good luck.

As a last suggestion before I go eat dinner, plug another monitor into the computer that the one in question is currently plugged into and see if that gives you the same error message. That way you can isolate the problem to either the comptuer itself or the monitor.
 
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