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I have been searching like mad to try and find the answer to this, but I just can't find anything! No one seems to have this problem or know how to help!

I reformatted my computer after trojans rendered it unusable, but I didn't have any sort of backup because it was unexpected.

I reformatted, installed drivers using Dell's website, and the computer works fine except for the fact that I am now missing unicode characters, such as number 2764, a black heart which I was previously able to see!

It is very annoying seeing little boxes instead of symbols that the people who posted them can obviously see, and I have no clue where to get them back! There is no "unicode downloads" website, or any sort of driver I could see that would get these back.

What do I do? How did this happen? I'm so frustrated!

Computer: Dell E521
Operating System: Windows XP Media Center Edition
 

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Hello and Welcome to TSF,

You need to use a HD utility first to fully erase HD before running windows disc
especially you say there was trojans on it prior.

Go here for a utility to fully erase HD:
http://www.techsupportforum.com/f234/hard-drive-diagnostic-utilities-302602.html

Go here for imgburn to burn it to a cd as an image file:
http://www.imgburn.com/

Note: After it starts erasing, remove the cd from cd rom to prevent it from becoming corrupted possibly.

If you cannot find a HD utility for the HD you have then go here:

killdisk - http://www.killdisk.com/
DBAN - http://www.dban.org/download

1. After completing the full erase of HD
2. Install windows operating system
3. Install drivers - Go here: http://support.dell.com/support/downloads/index.aspx (enter service tag)

Note: Install chipset driver first. After each driver installation restart computer.

4. Install protection antivirus and antispyware
5. Update windows through windows update icon under the start button
6. Your done
 
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