[frozenfire03]

Gud day everyone,

Eveytime i browse the internet and clicking some links, my desktop freezes and suddenly the taskbar disappear as well as the desktop icons..

Could anyone help me to fixed this?

Thanks..
Jerald

 

[ssj4Gogeta]

I'm not an expert and you might want to wait for expert advice. It seems to me that explorer.exe process stops responding in ur system. to bring the desktop back, just hit Ctrl+Alt+Del to bring up Task Manager and select "New Task (Run...)" from the File menu and type in "explorer.exe".

i dont know the reason why this is happening (if you're using internet explorer, u can try using another browser like firefox and see if this still happens. further, viruses can also cause this, so scan ur system for them. or just wait for some expert here to advise you).

 

[Coolfreak]

I would suggest scanning your system for any malware that could be causing explorer.exe to close.

To get Expert Help with malware removal:

I recommend that you read this article… ( Simply, click on the links to be re-directed.)

"Having problems with spyware and pop-ups? First steps;
IMPORTANT - Read This Before Posting For Malware Removal Help

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the
HiJackThis Log Help Forum.
http://www.techsupportforum.com/secu...this-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum;
not back here in this one.

When carrying out The 5 Steps,
IMPORTANT - Read This Before Posting For Malware Removal Help

if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.
http://www.techsupportforum.com/secu...this-log-help/

where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.