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Discussion Starter · #1 ·
Hello
I am having big problems launching the Internet Explorer browser version 6.

When I press the IE button a window message alert window 'Microsoft Visual C++ Runtime Library' with the message "Runtime Error! Program C:\program files\interner explorer\IEXPLORE.EXE. This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information"

Please help
 

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TSF Team Emeritus, Microsoft Support
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Ok, lets make sure its not malware related. Please follow these instructions

Scan your pc with 2 of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall Be sure to put a check the box beside AutoClean
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Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
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Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in [red]RED[/red] and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.


Also Run the System File Checker
Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd.
 
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