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Discussion Starter #1
I am having one difficult time attempting to correct a runtime error that is connected to my yahoo messenger program. I searched and found where midnight tech was helped on here and it solved his problems. I followed the same directions and it did not work for me. I ran the Spy-bot and the Adware thingy and then attempted to download the Hijackthis program and it downloaded but would not run. Am I doing something wrong? Am I missing something to help it run. I would appreciate any help someone could give me. I'm not real computer savy and know just enough to be dangerous. Well thank you in advance.

janicelynn
 

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hi janicelynn, welcome to tsf.

did you uninstall yahoo messenger, then reboot and reinstall?
 

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Hi Stu...... and yes I did, like 6 times and still nada. I have run a thorough disk scan and a disk defrag also. I'm ready to pull my hair out.
 

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Stu...... downloading it now...... Keep your fingers crossed..... I've got my eyes crossed just for extra good measure. Hope this works.
 

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Welcome janicelyn! Try going to http://www.housecall.antivirus.com and do the online virus scan as well as the trojan scan. It took all 3 of those (AASE, Spybot, and Trend's Trojan scanner) as well as their antivirus AND AVG to find everything that was on that machine.
 

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Sorry...that's Ad-Aware SE :grin:
 

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Okay Midnighttech....... I've run the housecall virus scan and trojan horse scan and its clean..... what next?
 

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Try getting HiJack This again..if you do post a log over in the TSF Security Center....this may take a bit more muscle than the one I had did.
 

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Were you able to download HJT again?
 

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I went to the site and downloaded it I think..... but when I go to the place and double click on it an message window pops up telling me that the Program.exe cannot be found...... I dont think I'm doing it right.... I'm so ready to just sit and cry.
 

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Go to Control Panel | Add/Remove Programs

Then remove all toolbars (yahoo, google, etc...) and any applications that say search.

If Internet Explorer is also listed there, click it's remove button, a dialogue box will come up asking if you want to remove or repair-select repair and okay, this makes IE check/reinstall it's files.


This is a popular alternative messenger that works with yahoo, AIM, ICQ, MSN, all in one package. Trillian Messenger
 
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