Microsoft Office - "The operating system is not presently configured to run this app"
Having issues opening any microsoft office files on my computer (.docx, .pptx, .xlsx, etc). I can still create new files without any issues, but as soon as I try to open a downloaded document, I get the following errors:
Once I click OK:
I've tried uninstalling office with Revo Uninstaller to remove all remnants such as registry data and leftover folders, with no luck.
Note that if I open the document(s) with an alternate means (such as wordpad for .docx files, or even google spreadsheets for excel files) they work fine, so I doubt the files are corrupting when I download them.
Re: Microsoft Office - "The operating system is not presently configured to run this
Uninstall Microsoft Office with Revo, doing the Advanced method which deletes all Registry entries, restart the computer.
Browse to C:\Program Files\, and C:\Program Files x86, if there is a Microsoft Office folder, in either, delete it.
Browse to C:\Program Files\Common Files, if there is an Office folder here, Delete it.
Make sure Hidden Files is viewable, browse to C:\Users\[YourUserName]\AppData\Local\Microsoft delete the Office folder here.
Then C:\Users\[YourUserName]\AppData\Roaming\Microsoft delete the Office folder here. Empty the Recycle Bin, restart the computer.
Now Enable the Hidden Builtin Administrator account. Log out as You, login as Builtin Admin. Try a different Office disc, Now try to install Office again. After it installs, log out as Built in Admin, login as you, disable Hidden Admin.
Did you try a different Office disc? Did you try this disc on another computer to test?
Have you done all Windows Updates? including the Optional ones? You need .Net Framework 4.3 as well as older versions to install Office.
All good, no offence taken. I'd rather cover all bases and get to the bottom of the issue than attempt to keep everyone's ego intact and potentially go nowhere
I am indeed trying to open files with .doc (and .docx, .xls, .xlsx, .ppt, .pptx, etc) file extensions.
Re: Microsoft Office - "The operating system is not presently configured to run this
PM me with how you'd like it to read and I'll make the adjustment.
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