I am assuming you mean, when you say that the volume is up and not muted, that you have checked your audio controls on the toolbar and you have no ticked boxes.
Also go into the Control Panel>Sound and Audio Devices>Audio and check all the volume buttons and the advanced buttons to ensure you have the correct settings.
Also if you have an attached sound card,e.g, Soundblaster or similar. Make sure that the settings in the provided software are correct.
What sound card do you have?
Is it onboard sound?
Also go into the Control Panel>Sound and Audio Devices>Audio and check all the volume buttons and the advanced buttons to ensure you have the correct settings.
Also if you have an attached sound card,e.g, Soundblaster or similar. Make sure that the settings in the provided software are correct.
What sound card do you have?
Is it onboard sound?