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Messed up with Defender.exe

2044 Views 2 Replies 3 Participants Last post by  amateur

My OS is Windows 7 and I have the Windows Installation disc.
My laptop got infected with defender.exe. These are the things I did:
- stopped all Defender.exe process in the windows task manager using "End Process Tree"
- deleted it from C:\Windows.
- removed all Defender.exe Registry Files using regedit.exe

Now, here are some of the extra steps I did which I doubt if I should not have done:
- removed fdojaa.exe from C:\Windows
- removed all files from Users\Vc\AppData\Local\Temp (user is Vc)
- removed all files from C:\Windows\temp

I ran the DDS and generated the DDS.txt and Attach.txt files.
When I ran the gmer.exe, after disabling my antivirus, under the Rootkit/Malware tab, I ticked the check boxes of:
- Services
- Registry
- Files
- C :\
since they were the only ones enabled. I could not tick the rest (including the Sections) because they were greyed-out (uneditable).
After the gmer.exe completed, I got a message "GMER hasn't found any System Modification".

I think my registry is totally messed up. I attached the Attach.txt and ark.txt zip files. Below is the DDS.txt.

Please help..Thanks!

DDS.txt :

DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Vc at 0:48:14.00 on Fri 04/01/2011
Internet Explorer: 9.0.8112.16421
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4058.2540 [GMT -5:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe
C:\Program Files (x86)\PC Tools Security\pctsSvc.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files (x86)\PC Tools Security\pctsGui.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\ 3\program\soffice.exe
C:\Program Files (x86)\ 3\program\soffice.bin
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [ISTray] "C:\Program Files (x86)\PC Tools Security\pctsGui.exe" /hideGUI
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
StartupFolder: C:\Users\Vc\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Vc\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MP3ROC~1.LNK - C:\Program Files (x86)\MP3 Rocket\MP3Rocket.exe
StartupFolder: C:\Users\Vc\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\ 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WINZIP~1.LNK - C:\Program Files (x86)\WinZip\WZQKPICK.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [Apoint] C:\Program Files\DellTPad\Apoint.exe
mRun-x64: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Vc\AppData\Roaming\Mozilla\Firefox\Profiles\s2gptlfx.default\
FF - prefs.js: browser.startup.homepage - hxxp://
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleOneClick8.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;C:\Windows\System32\drivers\PCTCore64.sys [2011-3-31 257232]
R0 pctDS;PC Tools Data Store;C:\Windows\System32\drivers\pctDS64.sys [2011-3-31 452872]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\System32\drivers\pctEFA64.sys [2011-3-31 816016]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-17 55856]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\AESTSr64.exe [2010-1-17 89600]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 OracleServiceXE;OracleServiceXE;c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE XE --> c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE XE [?]
R2 OracleXETNSListener;OracleXETNSListener;C:\oraclexe\app\oracle\product\10.2.0\server\BIN\TNSLSNR.EXE [2006-2-2 204800]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2011-3-31 366840]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2011-3-31 1150936]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-1-17 705856]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-1-17 172704]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-1-17 215040]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-4 136176]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.199\McCHSvc.exe [2011-2-23 237008]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-1-17 215552]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-16 50176]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-3 1255736]
S4 OracleJobSchedulerXE;OracleJobSchedulerXE;c:\oraclexe\app\oracle\product\10.2.0\server\Bin\extjob.exe XE --> c:\oraclexe\app\oracle\product\10.2.0\server\Bin\extjob.exe XE [?]
=============== Created Last 30 ================
2011-04-01 05:30:36 -------- d-----w- C:\Windows\pss
2011-04-01 05:24:37 -------- d-sh--w- C:\$RECYCLE.BIN
2011-04-01 03:17:50 -------- d-----w- C:\Users\Vc\AppData\Roaming\Uniblue
2011-04-01 03:17:43 -------- dc-h--w- C:\PROGRA~3\{AB2D8F2E-F7AD-4446-A11A-50D846B2CF2A}
2011-04-01 03:17:42 -------- d-----w- C:\Program Files (x86)\Uniblue
2011-04-01 00:47:50 98816 ----a-w- C:\Windows\sed.exe
2011-04-01 00:47:50 89088 ----a-w- C:\Windows\MBR.exe
2011-04-01 00:47:50 256512 ----a-w- C:\Windows\PEV.exe
2011-04-01 00:47:50 161792 ----a-w- C:\Windows\SWREG.exe
2011-03-31 21:24:28 -------- d-----w- C:\Program Files\AVAST Software
2011-03-31 21:24:28 -------- d-----w- C:\PROGRA~3\AVAST Software
2011-03-31 21:09:18 -------- d-----w- C:\PROGRA~3\MFAData
2011-03-31 20:48:33 -------- d-----w- C:\Users\Vc\AppData\Local\PackageAware
2011-03-31 17:36:49 912344 ----a-w- C:\Program Files (x86)\Mozilla Firefox\nsp2001.tmp\firefox.exe
2011-03-31 13:52:18 -------- d-----w- C:\PROGRA~3\McAfee Security Scan
2011-03-31 13:50:07 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan
2011-03-31 06:53:19 162320 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\[email protected]\components\KavLinkFilter.dll
2011-03-31 06:02:06 816016 ----a-w- C:\Windows\System32\drivers\pctEFA64.sys
2011-03-31 06:02:06 452872 ----a-w- C:\Windows\System32\drivers\pctDS64.sys
2011-03-31 06:02:05 334976 ----a-w- C:\Windows\System32\drivers\pctgntdi64.sys
2011-03-31 06:02:05 137704 ----a-w- C:\Windows\System32\drivers\pctwfpfilter64.sys
2011-03-31 06:02:02 257232 ----a-w- C:\Windows\System32\drivers\PCTCore64.sys
2011-03-31 06:01:58 92896 ----a-w- C:\Windows\System32\drivers\pctplsg64.sys
2011-03-31 06:01:50 -------- d-----w- C:\Users\Vc\AppData\Roaming\PC Tools
2011-03-31 06:01:50 -------- d-----w- C:\Program Files (x86)\PC Tools Security
2011-03-31 06:01:50 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2011-03-31 05:47:31 -------- d-----w- C:\PROGRA~3\PC Tools
2011-03-31 05:14:35 8424784 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{7E704FE9-140F-4F49-8D3E-7F568241ECB2}\mpengine.dll
2011-03-31 05:14:33 270720 ------w- C:\Windows\System32\MpSigStub.exe
==================== Find3M ====================
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:07:24 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-01-07 08:07:24 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:31:10 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
============= FINISH: 0:49:09.19 ===============


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Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programs, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.

Nothing suspicious was found on your DDS log.

Your Ark log was empty.


Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: A guide and tutorial on using ComboFix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.

How to : Disable Anti-virus and Firewall...
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

For AVG antivirus and anti-spyware security software users only.
Due to recent changes in AVG and how it interacts with CF, AVG must be uninstalled to run ComboFix. You will get a message from CF stating such.

If AVG will not uninstall, it is first recommended to uninstall it with this AppRemover by Opswat. The AVG uninstaller can be downloaded from here > AppRemover.exe Go to their homepage and you will see they have support for removal of other AV's as well AVG appremover tool.
Post the log and please let me know what issues persists.
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Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
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