[MrNiceGuy22]

Hi all

During the last month I have gotten BSOD at least once a day. Therefore I tested my RAM to see if it was the problem. I have 2x2 GB Kingston modules. Here are a screenshot of the result of my first test.
http://img12.imageshack.us/img12/6127/29042009291.jpg
In this test both ram modules were in my PC. As you can see I have quite a lot errors.

Then I wanted to find out which of the two ram modules that was broken. I pulled one of the ram modules out and tested the other - no errors in the memtest. Then I tested the other ram module, which I expected to give some errors, but it didn't. No errors whatsoever.

I have today done the same as in test 1 - I have tested both of the ram modules on the same time and here is the result http://img15.imageshack.us/img15/737/03052009301.jpg

I still have guarantee but I am simply confused whether my ram is broken or not. Please help.

 

[grimx133]

Memtest needs to be run on only one stick at a time. Try running the computer with only one stick installed. Look in your motherboard manual for ram population rules.

 

[MrNiceGuy22]

Memtest needs to be run on only one stick at a time. Try running the computer with only one stick installed. Look in your motherboard manual for ram population rules.

Okay, maybe I didn't explain it correctly but that is excactly what I did. Here is basically what I did:
1. I ran memtest with both ram sticks in - I got a lot of errors.
2. I ran memtest with only one ram stick - no errors.
3. I ran memtst with the other ram stick - no errors
4. Then I ran memtest with both ram sticks again - I got lots of errors again.

This doesn't make any sense to me as you probably can tell. I get errors when both ram sticks are in and I get no errors when I test them individually.

 

[Wrench97]

When run on more then 1 stick at a time Memtest will report errors that is why you need to run it on 1 stick at a time.
What brand and part number ram do have? Or if you know the rated voltage for the ram is the Bios set to run it at that voltage?

 

[MrNiceGuy22]

The ram voltage in bios is set to auto. Everything is basically set to auto, I have not changed anything. I've updated my bios but BSOD still occurs. I get a lot of usbport.sys crashed. Anyways here are my ram specs:

Kingston 2G-UDIMM 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)

 

[Wrench97]

D/L CPUz> http://www.cpuid.com/cpuz.php give us a screen shot of the SPD tab

To post a screen shot as an attachment>
Save the file to your desktop in the press the Go Advanced button below the message input box in the advanced message box there is an Icon at the top with a paper clip on it click it a window will open at the top it says upload a file from your computer click the button select the file from your desktop then press upload close the window and press Submit Reply.

 

[MrNiceGuy22]

Here you go.

 

[Wrench97]

They're 1.8v sticks so auto should be ok.

Next time it BOSD's copy down the Complete error number lets see if that gets us anywhere.

 

[MrNiceGuy22]

I just got BSOD, here is a screenshot
http://img9.imageshack.us/img9/6518/dsc0089vvb.jpg

 

[Wrench97]

The 0x00000000 tells us it's a division error but not much else, what Antivirus are you running Symantec has this issue.

 

[MrNiceGuy22]

I am running ESET Smart Security.

 

[Wrench97]

Get the Vista dump file from c:\windows\minidump, zip it up & attach to next post
Let me find someone to read the minidumps. it may take a little bit.

 

[MrNiceGuy22]

Thanks for you help so far! I get an error when I try to attach that type of file so I had to upload it to Filefront.

http://files.filefront.com/13710394

 

[Wrench97]

If your not running any symantic software rename SPBBCDrv.sys to SPBBCDrv.old that is listed as the cause in one of the dumps the others are while running HL2.exe and caused by nvlddmkm.sys an Nvidia driver file which could also be caused by ram.

Did you run memtest from a cd by boooting to it and not from inside windows correct?

3 others(0xD1) point to a external device while running HL2 possibly a mouse?
Which again could also be a ram issue.

 

[MrNiceGuy22]

According to the SPBBCDrv.sys, yes it was a symantic product. As soon as I got that error I uninstalled everything that was made by Symantic.

I ran memtest by booting from a cd.

Could it help to switch usb port for some of my devices?

 

[MrNiceGuy22]

Two new BSOD's occured today:
http://img7.imageshack.us/img7/7517/dsc0124d.jpg
http://img4.imageshack.us/img4/9696/dsc0125rsd.jpg

 

[Wrench97]

I know I Posted earlier???

Do a search for SPBBCDrv.sys to make sure it is not still on the system, did you use the Symantec removal tool to remove the Symantec software?

I'm starting to think you may need to try 2 different ram sticks,

 

[MrNiceGuy22]

The symantic error does not occur anymore because I uninstalled the product (it's an old error) I don't really have any other ram sticks to try with. But maybe, where I bought my PC, I could show them my memtest results and they can give me two new ram sticks.

 

[Wrench97]

Give it a try they may be willing to swap them out.

 

[MrNiceGuy22]

They wanted me to run memtest with one ram stick at the time. That's what I did and it didn't give me any errors. Isn't it very unlikely then that it is not my ram which is causing the crashes?