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Hello, I am running Windows XP Media Center Edition Version 2002 Service Pack 2. The Media Center's TV function has a guide which lists all the channels and programs as TV guide does. I have a tv tuner card which has my cable running into it. This Guide function had been working fine for at least a year until recently the guide stopped updating. The exact message I get when I try and update the guide is:

Guide Information Update Failed
Guide information could not be downloaded. You need to setup your internet connection to work with Media Center. Select set up Internet Connection in Settings.


Once I get this message I go to Internet Connection In Settings and set Media Center to download the guide once connected to the internet (I have Broadband). While in settings the program tests the connection and I get back a message stating the the connection is working. Past this point I am at a loss.

As far as internet security, I am running TrenMicro antivirus and firewall. To make sure my firewall or antivirus is not at fault I have disabled TrendMicro and have tried to update the guide but I still get the same error message.

Thank you,
Eric
 
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