Hello, I am running Windows XP Media Center Edition Version 2002 Service Pack 2. The Media Center's TV function has a guide which lists all the channels and programs as TV guide does. I have a tv tuner card which has my cable running into it. This Guide function had been working fine for at least a year until recently the guide stopped updating. The exact message I get when I try and update the guide is:
Guide Information Update Failed
Guide information could not be downloaded. You need to setup your internet connection to work with Media Center. Select set up Internet Connection in Settings.
Once I get this message I go to Internet Connection In Settings and set Media Center to download the guide once connected to the internet (I have Broadband). While in settings the program tests the connection and I get back a message stating the the connection is working. Past this point I am at a loss.
As far as internet security, I am running TrenMicro antivirus and firewall. To make sure my firewall or antivirus is not at fault I have disabled TrendMicro and have tried to update the guide but I still get the same error message.
Thank you,
Eric
Guide Information Update Failed
Guide information could not be downloaded. You need to setup your internet connection to work with Media Center. Select set up Internet Connection in Settings.
Once I get this message I go to Internet Connection In Settings and set Media Center to download the guide once connected to the internet (I have Broadband). While in settings the program tests the connection and I get back a message stating the the connection is working. Past this point I am at a loss.
As far as internet security, I am running TrenMicro antivirus and firewall. To make sure my firewall or antivirus is not at fault I have disabled TrendMicro and have tried to update the guide but I still get the same error message.
Thank you,
Eric
