Tech Support banner

Status
Not open for further replies.
1 - 15 of 15 Posts

·
Registered
Joined
·
77 Posts
Discussion Starter #1
well i just got a computer from a friend that came with intel celeron pro. win 98...but when i started it up it had win XP pro on it so i was like sweet..some of my problems are when i go into device manager nothing comes up just a blank screen..like the toolbar does..and the buttons like to scan for new hardware but nothings there..i click scan and theres nothing coming up...im stumped...second i installed a cd r drive and its not coming up in devices with removable storage theres nothing..maybe i did the jumpers wrong....third i installed a network card from my dell and i cant tell if theres a problem be casue nothing comes up in device mangager..and another problem i cant get online to download driver files for the network adapter..so i put them on a disc...the thing it is when i open the drive and put it in..the light starts blinlking as if is running the disc..but noting happens after...please help...thanks in advance :cool:
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Did you get the operating system cd with this computer? It sounds as if your going to need it


Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd.
 

·
Registered
Joined
·
77 Posts
Discussion Starter #3
well itryed ro do the scan .. but its saying it needs the windows xp pro disc,,..im talking to my friend (the one that gave me the pc) ..hes not sure if he has the disc..am i screwed if he dosent
 

·
Banned
Joined
·
102 Posts
It sounds like someone did an upgrade install of XP over 98. Upgrade installs of XP aren't a good idea. You need to get a registered copy of Windows XP and install it properly -- FULL install, not upgrade -- and for that you'll need a previous version of Windows or else you'll have to pay for the full version.
 

·
Registered
Joined
·
77 Posts
Discussion Starter #6
no my friends dad bought the full version of windows Xp PRO..the thing is he just gave me the pc and now i just called him and he said hes lookin for the disc and product key so i can reinstalled it
 

·
Registered
Joined
·
77 Posts
Discussion Starter #7
im just sayin if my friend cant find this disc..will i have to go purchase XP home or pro..or is there any other way around this..this pc is for my lil sis so im tryin the best i can to get it fixed
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Well with the issues you are having you are going to need someones XP Pro cd, your not installing anything but files that may be corrupt or missing. Your key code will not be needed. Borrow a friends cd just to perform the system file checker. If sfc does not resolve your issues the next step would be to do a repair installation.
 

·
Registered
Joined
·
77 Posts
Discussion Starter #9
so i can just get anyones XP pro disc and it wont need the key?
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Your key should have be placed on the side of the case.
And no you shouldnt need a key to run SFC
 

·
Registered
Joined
·
77 Posts
Discussion Starter #11
well theres no key becasue the pc came with windows98 and then was upgraded to
XP Pro
 

·
Registered
Joined
·
77 Posts
Discussion Starter #12
I did a HiJackThis...heres my Log

Logfile of HijackThis v1.99.1
Scan saved at 2:01:20 AM, on 8/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\Explorer.exe
C:\windows\System32\psohtwm.exe
C:\hp\register\Itp32.exe
C:\hp\register\iqshim.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Rachelle\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: IPInsigtObj Class - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINDOWS\IPINSIGT.DLL
O2 - BHO: MSViewObj Class - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSView.DLL
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\iooag.dll
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshdixf.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {6AF9BC61-3CC5-42A7-82D1-FFC2562A7289} - (no file)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\System32\nso2F.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\iooag.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [hclean32.exe] C:\WINDOWS\System32\hclean32.exe
O4 - HKLM\..\Run: [dmesn.exe] C:\WINDOWS\System32\dmesn.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [System service63] C:\WINDOWS\etb\pokapoka63.exe
O4 - HKLM\..\Run: [SENTRY] C:\WINDOWS\SENTRY.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [foijomv] C:\windows\System32\psohtwm.exe r
O4 - HKLM\..\RunOnce: [1] C:\windows\system32\cmd.exe /c erase "C:\DOCUME~1\Rachelle\LOCALS~1\Temp\AcsUninstall.exe"
O4 - HKLM\..\RunOnce: [2] C:\windows\system32\cmd.exe /c erase "C:\DOCUME~1\Rachelle\LOCALS~1\Temp\AcsUninstallRes.dll"
O4 - HKLM\..\RunOnce: [3] C:\windows\system32\cmd.exe /c erase "C:\DOCUME~1\Rachelle\LOCALS~1\Temp\shfolder.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O4 - HKCU\..\Run: [progmen] _ctcp.exe
O4 - HKCU\..\Run: [MsNetHelper] new32.exe
O4 - HKCU\..\Run: [CasStub] C:\Program Files\CasStub\casstub.exe -run
O4 - HKCU\..\Run: [Bogobot] Serviceprocess.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\windows\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\windows\System32\shdocvw.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\windows\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\windows\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125381112429
O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://images.bonzi.com/freebuddy/wd/bbsetupmsn.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{2FC76BCF-011D-4DEC-BF32-490C8B3911C0}: NameServer = 69.50.184.86,85.255.112.9
O20 - AppInit_DLLs: repairs.dll
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Winkexg - Unknown owner - C:\WINDOWS\System32\Winkexg.exe
O23 - Service: Winkezg - Unknown owner - C:\WINDOWS\System32\Winkezg.exe
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Your system is totally riddled.
Please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 (SP2). SP2 should only be installed on a fully disinfected system.) At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection After you get your system cleaned-up, you will have you return to the Windows Update page and install SP2.

I cannot help you anymore in this forum you will need to post a fresh HJT log AFTER applying your updates in the HiJackThisLog Help Forum
 

·
Registered
Joined
·
77 Posts
Discussion Starter #15
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
Thats what i get when i try to do windows update
 
1 - 15 of 15 Posts
Status
Not open for further replies.
Top