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· TSF Enthusiast
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2,026 Posts
Discussion Starter · #1 ·
Went to run Malwarebytes and of course it wanted to update. So I let it do its thing and it needed to install the new version of the program, and it did.

Now I get a message that Malwarebytes has encountered a problem and the program needs to be shut down.

I removed the program by uninstalling it and then went to Malwarebytes.org and downloaded the program again. Same thing.

Is it the program or is it now not compatible with my computer for some strange reason?
 

· TSF Enthusiast
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2,026 Posts
Discussion Starter · #4 ·
Yes I used the clean program they suggested that comes with the program and so far it has resolved the issue. But my Zone Alarm tray icon doesn't show up anymore even though it is in memory and working.
 

· TSF Enthusiast
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Discussion Starter · #6 ·
According to what I was reading there the paid versions didn't suffer the problem. I am running the free version once a week or so or when I think something may have violated my computer. Haven't had malwarebytes pick anything up for over a year now. Spybot Search and Destroy picks up something now and then.

Running the cleaner seemed to do the trick for me for now. Lets see what happens after a few reboots.
 

· TSF Security Manager, Emeritus
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51,795 Posts
It is ZoneAlarm Free and Malwarebytes' trial and PRO versions with the compatibility issue.

As long as you're not having any troubles, there's no need to do anything further. I saw this post, and wanted to be sure you were aware there was a solution being dispensed ahead of the planned release of an updated version.
 

· TSF Enthusiast
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Discussion Starter · #8 ·
Yep, I realize all that. But at the time when I wanted to do my scan and it just wouldn't work I was miffed. 1st place I went was here and then started to look around. I figured it out before anyone responded here.
 
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