Tech Support Forum banner
Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Hi Folks,

I appreciate you taking the time to help me out.

I picked up some malware last night from a streaming movie site. I've looked at a few solutions to this problem (including the advice from this site) but nothing is working for one sole reason....I can't run any programs-None. I got as far as downloading the DDS but it won't run it. My computer keeps telling me "file rundll32.exe is infected' and asking if I want to run the malware antivirus software. The only program I've been able to run is McAfee and it found nothing wrong with my computer. I can't open task manager to stop the malicious programs.

Any advice?

Thanks again.
 

·
TSF Security Manager, Emeritus
Joined
·
42,836 Posts
Hello chirpygirl,

What version of Windows is this? Try to run the tools from Safe Mode.
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top