[chirpygirl]

Hi Folks,

I appreciate you taking the time to help me out.

I picked up some malware last night from a streaming movie site. I've looked at a few solutions to this problem (including the advice from this site) but nothing is working for one sole reason....I can't run any programs-None. I got as far as downloading the DDS but it won't run it. My computer keeps telling me "file rundll32.exe is infected' and asking if I want to run the malware antivirus software. The only program I've been able to run is McAfee and it found nothing wrong with my computer. I can't open task manager to stop the malicious programs.

Any advice?

Thanks again.

 

[Ried]

Hello chirpygirl,

What version of Windows is this? Try to run the tools from Safe Mode.