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Discussion Starter · #1 ·
I have a laptop which uses a wireless connection, its worked fine up until now. It shows that its connected to the router, the orange light flashes for that, but internet pages don't load, and if they do it takes ages!

An xbox360, another laptop, ipod, and blackberry sometimes use the router to connect, however they have been connecting since I had the laptop, and I haven't had any problems with them clashing at all.


Even if only one of these things is running, my laptop and xbox360 connections are severly bad, internet pages do not load, and the xbox is silly to attempt playing it, I could go into a game, and be in three places at once, and not really know where I am in a game.

Any help?
 

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Hi-

Being that at least two devices are having problems, we can pretty safely rule those out. So, have you tried plugging in you laptop/xbox360 into your router directly via an Ethernet cable? Do you still have problems with the internet?

Regards,

Mark
 

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Discussion Starter · #3 ·
hi,

um well I don't think I have an ethernet cable, I might do but I havent seen it for awhile, there is a main computer, which i think is directly connected, but that works fine.
 

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Hi-

Ok, so the main PC, which is connected by a cable to the router, works fine?
If that is so, then it is most likely a problem with the wireless feature of the router. How far are you from the router? How strong is the signal as reported by the laptop? also, can you find out what connection speed you are getting between the laptop and the router?

Regards,

Mark
 

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Discussion Starter · #5 ·
Yes there is no problem with the main computer and I am not far, I am in the room directly above the router, and the laptop and xbox say the signal is strength is around 98% and I don't know the connection speed,
 

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Sr. Tech, TSF Team Emeritus Microsoft Support Staf
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I believe a lot of your problem is that two or more components are sharing one wireless signal. You may need a faster connection. When the xbox is running it's using the same signal as the laptop. What is your guaranteed speed from your ISP? If you hover over the monitor icon on the lower right, it should show you your connection speed.
 

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Discussion Starter · #7 ·
Yeah thats the problem now, but I've been using two or more components for about 3 years with no problem.I have tried hovering over the monitor icon but it doesn't show the speed. 36.0Mbps is what I got when I opened up the files.Is this good? I'm sure its less than the main computer.. I think it used to be 54.0Mbps
 

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I'd have to agree with the above posts.
Also, go to Speedtest.net - The Global Broadband Speed Test and check your speeds there with both the wireless laptop and the wired computer.
If you can find an ethernet cable make sure you plug in your laptop to the router and see how it runs, even run a speedtest to check and see if it's different.

Otherwise I would have to imagine it is your wireless. Possible it could've just burned out, especially if you've had it long. check for firware updates on your router, also.

Another question.
Does your xbox lag even if your latop and ALL other computers are turned off? Same goes for the laptop.
 

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Discussion Starter · #9 ·
OK, I'll have to check the speed test in a while. And about the ethernet cable, I'm not sure I have one, I'll have to look. How would I know if the router has burnt out? It still works at the moment, so if its burnt out wouldnt it stop working?

And my xbox and laptop run fine if everything else is off.
 
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