Tech Support banner
Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
I have a big probblem with my old 380XD laptop PC. Ever since I pulled out the backup CMOS battery the computer has never started up since. I have bought a new battery with no luck. :upset:

On the screen it says:
064960 KB OK
173
163

I have tried so many things to get this computer to work again. I have even completely dismantled the laptop and then reassembled it with no success. If ANYONE can help please do, because I don't know what to do. :4-dontkno
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Hello and Welcome to TSF

Did you go into the BIOS and set the default settings after installing the CMOS battery?
 

·
Registered
Joined
·
3 Posts
Discussion Starter · #4 ·
Hi guys,

After these errors have come up, the screen is cleared and at the top left hand corner of the screen it has a small computer with a locked padlock next to it. I need to enter a password but I don't have a password I just push enter and is says ok->. After that it just has an error screen.

ERROR
00173
00163

OK Cancel

If I push OK or Cancel it just shows me a picture that means read the manual and find error codes 00173 and 00163.
Thanks
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top