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Low Connectivity Issue

2129 Views 4 Replies 2 Participants Last post by  etr54003
I have an XP computer on a domain. I am receiving low connectivity error, I have tested cable from computer to drop (passed) reterminated drop, replaced terminiation from end of drop to patch panel. Tested cable from patch panel to switch. Changed ports on switch. (Same message) Moved computer to another port(connected fine) (So, it's not computer) I toned cables from computer to patch panel to insure correct cable path. This computer has been used all year with no connectivity issues. We have installed new switches recently with cables being pulled through celings. My only ides left is broken wire between wall plated and patch panel. Any other ideas?
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What brand of switches are you using? Are they manageable or pre-configured? Could be a problem with switch settings since these were recently changed. As you mentioned, this could be a wiring problem. If you're using Cisco switches, post the interface configuration details for the interface(s) in question.
They are Cisco switches. They were configured by the company installing them. I am having this problem on another computer on the same domain. There are 800 computers at this location and only these two issues so far. Do you still think it could be the switch. I did temporarily move it to another switch. No improvement. Not at work now to check interface.
Please help

Any ideas?:4-dontkno
Post the ipconfig /all for the computers that are not working. It does not seem like a hardware problem to me. It is always possible that some of the interfaces on the switches are not configured correctly (they are in shutdown mode, for instance). It could also be a simple issue of incorrect IP address not in subnet range or wrong default gateway, etc.

So, to start with the easy stuff first, do a ipconfig /release followed by an ipconfig /renew. Then, if that doesn't solve the issue, post the ipconfig /all here so we can take a look.
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