[Monkey11102020]

Last night I got an email from google asking for account recovery and I said no and the next day I was signed out on all my devices and I don’t have access to the recovery phone number because I don’t have service anymore and I don’t have access to my email because Microsoft deleted it due to inactivity what can I do??? It’s literally my entire life. Also my parents created it about ten years ago and don’t believe in sharing personal info so they put random stuff for their date of birth and stuff like that But I do know what the recovery email and phone number are. And I know what the name on the account is. I know one of the passwords. And I still use the phone I use the account on mainly. And I know that the night before it was gone I received an email asking if it was ok and I specifically said deny. Who do I speak to I just need a real person to help me and none of these bots!!

 

[SpywareDr]

Support.Google.com > Secure a hacked or compromised Google Account

Support.Google.com > How to recover your Google Account or Gmail

 

[Will Watts]

You need to follow the account recovery steps SpywareDr has linked to. It may take several days, but if you can provide the correct info and old passwords etc you'll be able to recover your account.

For future, I'd suggest enabling two-factor authentication across all your accounts to protect them. Google has lots of options for this, and it's possible to have a very secure account this way.

 

[SpywareDr]

For future, I'd suggest enabling two-factor authentication across all your accounts to protect them.

Ditto!

 

[bassfisher6522]

Last night I got an email from google asking for account recovery and I said no and the next day I was signed out on all my devices and I don’t have access to the recovery phone number because I don’t have service anymore

Same thing for my Apple iphone 6. There has to be a better way to handle situations like these.

 

[bassfisher6522]

For future, I'd suggest enabling two-factor authentication across all your accounts to protect them

While I totally agree.....if one has no mobile service, how can you use the two-factor authentication?

 

[SpywareDr]

There are many different types of multi-factor authentication: Multi-factor authentication - Wikipedia

 

[Will Watts]

While I totally agree.....if one has no mobile service, how can you use the two-factor authentication?

It's pretty flexible with options for Google. For most I'd suggest using an authentication app to generate a code, how you can do pretty much anything from app based codes, text messages, through to a physical security key.

Ultimately depends how valuable the specific account is to you - a lot of services can be linked to your email (or reset via them), sometimes even financial accounts, so personally I'd always make sure they're protected.

 

[Deejay100six]

For future, I'd suggest enabling two-factor authentication across all your accounts to protect them.

Got that over at Sysnative today, pain in the rear but good for security 👍