Is it a specific camera? what router model?

 

This is the system..
https://www.google.com/url?sa=t&sou...M7iYKHSeLCHo&usg=AFQjCNEtfzMhR9df8uzfIXIkDnpD7XFW7g&sig2=CzyUAVoP6sGLbEsh5-O8Bw

The dvr is an eco stratus brand. Its like an LH0300 or something. I saw it online the other day but the above link should more than enough info on it even tho lorex is not very good at labeling their prod numbers.

Thanks.
Rob

 

Sorry its the dvr that's the issue here, not the cameras.

 

I rebooted it again last night and its sending emails. Like I said before, this will go on for about 12 hours and it will likely stop sending them after that. Has anyone else experienced this?

 

FYI... the interval is set to 5 minutes.

What is the interval setting for, how frequently you send e-mails?

I'll bet your mail server is putting an automated block on your outbound mail because of the frequency you are checking or sending mail via the DVR. It's an automated spam defense and most mail service providers use them

If you say the outbound mail works for 12 hours, that tells me the Lorex software is working and your SMTP settings are correct. You have to use secure outbound settings (SSL or TLS), which you said you are. If not, your ISP will most likely block you. I'll also assume you aren't sending large image files or tons of them all at once.

I would test this out by changing the frequency for how often you send alerts to no more than 30 minutes apart. You might have to make a custom monitoring or alert schedule. If 30 mins. fails, try an hour, just to see if you can go a day or 2 with it working.

Security cam e-mail alerts aren't typically set for 24 hours a day. I normally set them for after hours and reduce the motion detection area to only the necessary area. If you need that much notification, you need a 24 hr monitoring service or a live app you can keep running on a phone or tablet.

 

Thanks for the reply. The frequency is 5 minutes on email as I stated originally. Also in terms of blocking, I use the same email account for a webcam that I use on a pc in my downstairs den that has software to detect motion and sends the emails all the time. It also uses a 5 minute interval.

I guess I'd like to know if others have this type of security system that have found success in the email alerts being consistent. Besides, after the 12 hours, you can go right up to the camera and no emails. Even added the dvr's ip into the dmz. Like I said, motion detection works bc I test with the beep alert turned on.

Thanks

 

Is your 2nd webcam using the same e-mail address for alerts? You shouldn't need to put the camera or DVR in the DMZ for outbound e-mail to work.

 

the email settings apply to all cameras as they are all part of the same dvr.

 

I'd like to try and refresh the firmware but Lorex's site is useless on finding the latest firmware. The box says I have the latest version but I wanted to try and act like I'm upgrading it to clear out any bugs. I've tried the load defaults option which is tedious.

 

Lorex sent me another DVR and it basically does the samething. About 12 hours of it working and then nothing. The whole "abusing" the email server with emails doesn't really fly here b/c I use the same gmail account on another camera (actually a webcam connected to a pc) that sends the emails on a 5 minute interval if motion is detected around the clock. And no issues with the emails at all... sometimes its annoying getting them too often even on a 5 minute schedule.

I'd still like to hear from someone that has had similar issues with this and anything they know of to remedy it as Lorex doesn't have clue either.