I don't know if I am in the correct froum. My problem is I can't get into my hotmail account. There is a yellow lock on it SSL Secured(128bit) I have emailed hotmail support and microsoft but have not received replies or help. Is there anything I can do to unlock this or does it have to be unlocked by hotmail themselves? There is a cerificate but I didn't apply for this security. It just happened. I have windows 98. Will I ever be able to get into my account again? I would appreciate any help on this.