Discussion Starter · #1 ·
I recently acquired a Dell desktop computer that hadn't been used in a few years. It worked fine when I first got it. A couple of days ago when I tried to sign in access was denied. I did some research and tried the cmd net user and fount Guest and LogMeInRemoteUser listed I then found their passwords using net user ..../random and could log in as Guest. When I logged in it was a stripped down version of what I had before. I have AVG and can run a scan but no infections show up. I also run cc cleaner and nothing shows up. When I try to access system restore access is denied. I'm told I need to log in as administrator. When I type in administrator and the password access is denied. I also can't access safe mode. I push f8 and nothing happens. I am able to get into set up and I found there was no admin or system passwords set up so I created them. Still no access. I'm not connected to the internet with that computer. I'm using a MAC. I have read your malware tutorial but seem to be denied accesss to the areas I need to enter.