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limited or no connectivity

930 Views 1 Reply 2 Participants Last post by  johnwill
Hey would someone be able to help me im trying to connect to a cable modem through a rj-45 that has just been put in. when i plug it in alot of packets are sent but no more than 2 are recieved. the strange thing about it is i know it cant be the connection hardware because my brothers vista laptop plugs in and worx perfectly. I did just come home from a college that makes me switch my proxys but i dont think that matters plus im pretty sure ive switched them to the proper settings anyways. a prompt aswer would be appreciated

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Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On any problem computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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