[Brent512]

Hello All,

I just found this site during a google search and i was hoping one you guys would be able to help me. I have Windows Vista and I use Comcast cable for my internet. I haven't had a problem until two weeks ago with getting access but lately its been showing the yellow caution sign and saying limited connectivity. I have tried unplugging router and waiting and plugging back in etc but no luck. The USB cord shows green blinking light which i though meant i had a good connection. I am not very educated with computers. Can someone guide me through and help me?

 

[deleted122510]

Hi -

Have you installed all your drivers? If not, what's your PC's model and router's model?

 

[jcgriff2]

Hi -

Let me get system and NIC info from you. Download the zip file found below, extract the EXE file and save it to Desktop. Right-click on Desktop icon, select Run as Admin. 2 Notepads will open in a few seconds. Save both, zip them up and attach to next post.

netsh_w-lan_jcgriff2__.zip

Regards. . .

jcgriff2

.

 

[Brent512]

Hello,

Thanks for response.
I click the zip and i am looking at two note pads with cpu info on them. Looks like i did this part right. I do not know what EXE is and how to extract it. Also how do i make these pages into a Zip to post here?

I appreciate your help.

 

[blah789]

Limited connectivity may sometimes mean the network adapter is looking for information for a protocol it's not using. Look in the properties for your local area connection. Look under TCP/IP. Does it wait for a DHCP server to provide an IP address, or does it use a static IP address? If it can't get an IP address it'll self-assign one in the range 169.254.x.y (double-click the icon in the system tray and look under details). And do you know if you need TCP/IP to be connected to your cable modem? (For example I use PPPoE DSL, and I don't need TCP/IP on the network card at all - I'll get the error message about limited connectivity if it's on, but set to DHCP because it's waiting to be assigned an IP address but never gets one - also I can get DHCP delays when booting up - the problem can be remedied by assigning an IP address manually or removing the protocol if you don't need it). How it happened? - you can sometimes lose your settings if the network drivers get installed then uninstalled.
Then again you're using USB instead of Ethernet, but you should still have an entry in your network connections.